Account Associate - Employee Benefits Spokane, WA, USA Req #2488 Wednesday, August 21, 2024 At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth. As one of the 10 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide. More information is available at www.alliant.com. THIS IS A HYBRID POSITION SUMMARY Responsible for providing customer service and administrative/operational support to assist the service team in supporting new and existing accounts. ESSENTIAL DUTIES AND RESPONSIBILITIES * Creates, communicates and records prospect and customer new and renewal quotes across all carrier lines; * Assists with preparing group communication pieces in Campaign Builder and other programs; * Organizes client health vendor programs and wellness fairs; * Updates EASE Enrollment, BenefitPoint, BrainShark, BenIQ and other proprietary databases where applicable; * Coordinates or assists with organizing Zoom meetings for Account Executives, Operations Manager and Marketing Consultants; * Completes annual group (all sizes) renewal processing including management of carrier communication, alternative quoting, and consultative delivery to sub-agents; * Sets up and communicates with new sub-agents; successfully fulfills contracts and subsequent carrier assignments; * Processes all group (regardless of size) subsequent member applications across all lines; * Promotes the company brand through digital marketing by conducting marketing research, strategizing with management, and creating and publishing content and campaign developments; * Initiates and maintains social media accounts to promote brand awareness and sales by creating persuasive content for a targeted audience, overseeing site metrics, and interacting with readers; * Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information); * Other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE High school diploma or an equivalent combination of education and experience; Bachelor's degree preferred Proven digital and social media operational experience Other related work experience preferred SKILLS Good verbal and written communication skills Good customer service skills, including telephone and listening skills Good problem solving and time management skills Intermediate typing skills (30 - 35 wpm) Ability to work within a team and to foster teamwork Ability to prioritize work for multiple projects and deadlines Ability to accurately prepare and maintain records, files, and reports #LI-LM1 We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer. For immediate consideration for this position, please click on the "Apply Now" button. If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information. For more information on Alliant Insurance Service's benef