Work where every momentmatters. Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties. Hartford HealthCare doesn’t just take great care of our patients; we take great care of our employees too. At Hartford HealthCare, we offer: * Supportive environment to promote professional and interpersonal development and growth * Tuition Reimbursement after six months of employment and up to 40% tuition discounts with partnering institutions * Employee assistance and wellness programs including a strong focus on promoting mental health * Generous Paid time off Job Summary Responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. This position reports to a Team Lead, Site Manager or Practice Manager. * Greets and registers arriving patients, completes registration forms and verifies insurance * Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter * Mails information to new patients prior to visit in accordance with department policies, and enters / updates patient demographics * Collects co-payments and office charges as needed and explains office payment billing policies to patients * Schedules new patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.) * Ensures that office appointment schedule is coordinated with physician activities through the medical assistant * High school diploma or equivalent * Associates' or Bachelor’s degree in a clinical or business field preferred * 2 years of relevant experience in a fast-paced medical office preferred We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Administrative* *Organization: Hartford HealthCare Medical Group Specialists *Title: *Patient Service Coordinator - Rheumatology Southington Location: Connecticut-Southington-55 Meriden Ave South (10002) Requisition ID: 24161648