This is a Job Description for a Retail Associate in Southaven, Mississippi

Summary: With over 430 retail stores worldwide, our associates are essential to our business. From ensuring product availability on the sales floor to creating eye-catching visual displays to addressing customer inquiries to running an efficient check out process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team support Columbia Sportswear Company's mission of "Connecting Active People with Their Passions." As a Retail Associate you'll serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role you will employ your natural problem solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Companies values to enhance customer service and teamwork.

Duties & Responsibilities:

âProvide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.). 

Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations. 

Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately. 

Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently.

Requirements and Qualifications[]{#Hlk142289191}[]{#Hlk142304825}

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No specific education required (High School Diploma or GED preferred). 2 (or less) years of experience in position or specialization. Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

Equal Opportunity/Affirmative Action Employer.