Description

About Us:

EMCOR Services New England Mechanical (NEMSI) is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world’s leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. We offer a complete package of facilities services,including HVAC, mechanical and electrical construction services, engineering, design, installation, repair and maintenance.

Job Title: --Customer Service-Contract Administrator

Job Summary: --This position is a dynamic, fast paced role responsible for various administrative duties in relation to our HVAC service agreements and our agreement customers. This role will work directly with sales staff, operations, and our Vice Presidents\Branch Managers to ensure proper support for all new and existing sales agreements.

The day to day for an agreement specialist will include reviewing agreements and entering them into our ERP, which includes managing asset lists, ensuring all terms are correct and working with operations to create proper scheduling for all work to be performed. This role is very process driven and requires meeting many deadline throughout the month. Daily follow up is needed with our internal and external customers to ensure open ended items are completed in a timely manner.

Qualifications: --The successful candidate will be a team player who is detail oriented, a self-starter, and enjoys working in a role where critical thinking is a must. This role is integral in our back-office operations and also has customer facing responsibilities so clear, concise and professional communication via email, phone conversation as well as via customer supporting documentation is a must. Candidate must have strong organizational and follow up skills to be successful in this role.

5 years of increasing administrative responsibilities, proficiency with the entire Microsoft office suite including Outlook and Teams and the ability to prioritize a time sensitive workload is required. A basic understanding of cost accounting is a bonus.

We offer our employees a competitive salary and comprehensive benefits package including PTO and 401k with match, and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled

Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

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