Overview

Pay : $100K/YRThe pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members (https://www.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)

The Account Manager is responsible for overseeing all activities within the custodial program and demonstrating and implementing safe work practices and procedures.

Essential Functions:

• Coordinate and monitor work activities and schedules of employees.

• Assist in thehiring, on-boarding, and training of new employees.

• Compile written reports/ information.

• Perform quality, service, and safety inspections; monitor employees for proper use of personal protective equipment, supplies, and equipment.

• Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate employees.

• Evaluates and verifies employee performance through the review of completed work assignments and work techniques.

• Identifies staff development and training needs and ensures that training is obtained.

• Ensures proper labor relations and conditions of employment are maintained.

• Maintains records, prepares reports, and composes correspondence relative to the work.

• Makes rounds to check for crew coverage of designated work areas, assigns needed coverage, gives special cleaning instructions and/or assignments, and ascertains compliance with directives.

• Conducts inspections and investigates tenant complaints of the building to check for cleanliness and advises subordinates of found conditions and methods of correction.

• Weekly meeting with the manager or as needed. o

• Cover areas when needed.

• Act as the conduit of information between management and front-line staff o

• Track equipment and supply inventory

• Inspects equipment for cleanliness and repair and personally makes minor repairs.

• Report employee personnel and customer issues to manager

• Provide corrective actions and recommendations on areas that need improvement.

• Maintains personnel, time, and vacation/holiday records, prepares, and evaluates time records and other related reports to ensure staffing needs and payroll.

• Maintain detailed records of all staff.

• Communicate effectively, both verbally and in writing (emails and reports)

• Conduct monthly safety meetings.

• Conduct weekly meetings with the lead.

• Prepare utility Schedule for the month and assign it to the staff

Requirements:

• 5 plus years of Industry knowledge, and operational support

• Supervisory experience required.

• Ability to always remain composed and professional.

• Trust and discretion must be beyond question.

• Excellent verbal and superior writing and report presentation skills.

• High level of professionalism and demonstrated ability to handle confidential information.

• Strong organizational skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

• Keen sense of teamwork

• PC skills in Microsoft Office, including Word, PowerPoint, and Excel.

REQNUMBER: 101700

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.