This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/877574

Under the general direction of the Branch Manager, your primary responsibility is to build and expand customer relationships with perspective new account customers and existing customers. As a Customer Service Representative, you will contribute to the sales growth of the office and ultimately the Bank. You will build life long banking relationships with customers by taking the initiative to reach out and follow through with customers to ensure that the customers needs are fully met. As a Customer Service Representative, you will be expected to excel at acquiring and expanding new relationships.

SKILLS/EXPERIENCE/TRAINING REQUIRED

• High school graduate
• Progressively responsible and current banking experience required.
• Proven ability to provide customer service at a superior level
• Experience in selling and cross-selling products and services
• Must have proven and exceptional communication and interpersonal skills
• Self-motivated with an outgoing personality and overall pleasant demeanor.
• Ability to work in a fast paced environment and is calm under pressure
• Must have strong written, verbal and telephone communication skills through use of appropriate grammar.
• Professional attributes including, professional appearance, behavior and commitment to punctuality and attendance.
• Initiative and desire to help resolve problems for customers.
• Good organizational skills, ability to prioritize and multitask, able to meet deadlines and is accurate.