Clinical Nurse Educator - Ambulatory

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Date Posted: 08/21/2024

Requisition Number: 7825

Location: CHA Somerville Campus

Work Days: various start and end times, holidays and weekends as assigned

Category: Registered Nurse

Department: Primary Care and Family Health Admin

Job Type: Full time

Work Shift: Various Shifts

Hours/Week: 40.00

Union: Yes

Union Name: MNA Somerville

Cambridge Health Alliance (CHA) is a leader in Outpatient Care, supporting a highly diverse population across the Boston metro-north region. Today, CHA serves more than 120,000 primary care patients during more than 300,000 annual visits. Services are available at 13 primary care centers, 3 teen health centers, via telehealth, and through some very special programs, right in patient homes. We also service the community through OBGYN services, medical specialties and surgical services. As a member of CHA Ambulatory Care, you will be part of a dynamic team that values creativity and innovation. You will help deliver care across the entire spectrum of ambulatory care – with internal medicine, family medicine, pediatrics, geriatrics, OBGYN, medical specialties, surgical specialties and orthopedics . You will be in a team-based setting, where Ambulatory care works hand-in-hand with behavioral health, pharmacy, complex care, multilingual interpreters and services lines across CHA.

Summary: Coordinate education programs and activities based on evidenced based practice standards for all areas providing comprehensive outpatient care Provide learning interventions within the Alliance related to technical advances and ongoing competency assessment. Provide or facilitate comprehensive outpatient care recruitment and retention training programs including orientation. Support professional development through continuing education programs, project management and committee work

Responsibilities: Coordinates ambulatory care orientation programs for all levels of personnel. Develops and implements orientation plans for nursing care based on AAACN standards Maintains and updates orientation skills inventories. Provides training and support for preceptors. Collaborates with preceptor, orientee, and manager to assess individual learning needs, develop and implement learning plans and verify core competencies. Monitors orientation progress and maintains written documentation. Ensures staff complete orientation prior to assuming patient care responsibilities. Evaluates the department orientation and leads improvement activities when indicated. Provides learning interventions based on the assessment of ongoing competency and staff development needs. Conducts annual and periodic assessment of learning needs Collaborates with the managers and staff to identify annual competencies for each job description based on new, changing, high risk, and problem prone duties and responsibilities of staff. Collaborates with the managers to determine and implement the method of annual competency validation and develops the training materials (i.e. class, learning module, case study, observation, etc.) Develops measures to evaluate transfer of learning to clinical practice. Reviews and redesigns learning activities based on evaluation data and other feedback. Facilitates and monitors staff participation in mandatory/regulatory in-service programs. Supports professional development/clinical ladder activities of staff. Plans and implements continuing education programs and special courses based on nursing department needs. Participates in education and professional development activities in other areas as needed. Coordinates specialized or innovative training programs. Provides or facilitates ambulatory care training activities for nurses. Coordinates student placements and supports their learning Participates in developing and implementing recruitment strategies. Demonstrates maturity and accountability for job performance and personal and professional growth. Establishes good rapport with Ambulatory care staff, managers, providers, patients, and other educators. Works collaboratively with the Ambulatory Care nurse managers to provide staff training and development services. Maintains calm and effective behavior during stressful situations. Inspires confidence from co-workers by remaining well informed and prepared at all times. Demonstrates effective communication skills (verbal, written, non-verbal). Attentive to detail, record keeping and required paperwork inherent to the position. Demonstrates knowledge of the organization's computer system. Keeps pace with changing standards, knowledge and skill requirements and seeks out opportunities to increase expertise in own practice. Performs other related duties as assigned or directed

MINIMUM QUALIFICATIONS:

Education/Training: Master’s degree in nursing required

Licensure: Current Massachusetts license as a Registered Nurse

Certifications: AHA BLS Certification required and AMB-BC preferred

Work Experience: 2 years’ clinical nursing experience in an ambulatory setting required. 2 years of nursing education/program planning experience required.

Skills: Bilingual preferred

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.