We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It\'s an exciting time to be a part of H&R Block! At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day: Joining us as an Associate Team Leader, you\'ll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You\'ll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. Required Amount of Experience: Prior experience working in customer service or similar role Required Skills: - Strong organizational skills and ability to plan and manage day-to-day office operations - Customer-centric mindset and strong communication skills - Computer proficient with the ability to use MS Office - Demonstrated ability to work independently with minimal supervision - Positive attitude - Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs - High school diploma / equivalent or higher Apply at https://www.hrblock.com/careers/ Use Requisition # 552138BR