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SHI
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Somerset, New Jersey
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supporting the Microsoft Account Executive and Field Account Executive while providing the customer with ... activities, emphasizing added value and service offerings for primary and secondary educational institutions
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SHI
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Somerset, New Jersey
...
clear and detailed user stories and acceptance criteria that accurately capture customer needs and
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SHI
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Somerset, New Jersey
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Work with SHI sales reps to strategize, deliver pricing, join customer calls, and negotiate contracts ...
Work closely with SHI Capital’s financial partners
Establish customer credit lines
Resolve
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SHI
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Somerset, New Jersey
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Job Summary
The Manager - ITAM Software Engineering will be responsible for building the
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SHI
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Somerset, New Jersey
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RFP process
Unique Requirements
25% travel is required for customer and company
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SHI
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Somerset, New Jersey
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Director will actively participate in customer and partner engagements, expanding SHI’s footprint within existing accounts and winning new logos. With a focus on delivering exceptional value and customer
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SHI
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Somerset, New Jersey
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levels of an organization, both internally and externally
Excellent communication, customer service ... reconcile financials
Monitor and maintain promotional items for customer drop offs and specific events
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SHI
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Somerset, New Jersey
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reseller channel.
Large, complex, customer organizations and key decision-making personnel
5
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SHI
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Somerset, New Jersey
...
orders
Qualifications
Bachelor’s degree or minimum 5 years of customer service ... measured by their ability to provide high quality services, improving customer interactions, effective
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SHI
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Somerset, New Jersey
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Job Summary
The Microsoft Customer Success Specialist will work closely with thePublic ... . This role is designed to ensure MS customers receive the highest level of service and compelling
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SHI
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Somerset, New Jersey
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requests, customer rebates, customer refunds, customer related sales orders
Responding to all queries regarding vendor issues and payment updates
Assist with audits – including: Audit Customer Statement of
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SHI
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Somerset, New Jersey
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-related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include
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SHI
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Somerset, New Jersey
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Bonus_
Category Customer Service/Support ... manage customer agreements in our Entitlement Management System for the following partner programs: Adobe
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SHI
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Somerset, New Jersey
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Provide excellent customer service and support to customers and Inside Account Executive Team
Create ... ), or minimum 2 years of Customer Service experience in a Corporate or Office Setting
**Required
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SHI
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Somerset, New Jersey
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go-to-market strategy and customer needs to design and development integrated solutions that ... with technology selection and deployment.
Partner with customer technical and architectural teams
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SHI
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Somerset, New Jersey
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go-to-market strategy and customer needs to design and development integrated solutions that ... with technology selection and deployment.
Partner with customer technical and architectural teams
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SHI
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Somerset, New Jersey
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and will uncover and develop opportunities by building strong relationships with the customer. The ... ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet
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SHI
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Somerset, New Jersey
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generalist who will be customer facing and will uncover and develop opportunities. The Public Sector Inside ...
Demonstrates leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer
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SHI
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Somerset, New Jersey
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, maintain composure, and possess a professional attitude
Strong interpersonal and customer service ... position SHI’s Innovative Solutions and World Class Support to their Target Customer List.
This is
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SHI
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Somerset, New Jersey
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an audience.
Creation of social content, community management, amplification, customer service
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SHI
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Somerset, New Jersey
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business or service. This position will drive success for our sales teams, our partners, and our customers ... growth for the specific OEM Original Equipment Manufacturer Partner, category of business or service
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SHI
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Somerset, New Jersey
...
. You will gain a comprehensive understanding of the customer's objectives by leveraging an outcome ... objectives, ensuring we meet and exceed customer expectations.
Success in this role demands frequent
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SHI
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Somerset, New Jersey
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Compliance objectives
Evaluate and respond to customer security contracts and surveys
Produce
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SHI
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Somerset, New Jersey
...
by communicating their knowledge on a product, service, proposition, or process.
This position ... Service Level Agreements
Monitor CRM for submitted Deal Registrations request and submit them to the
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SHI
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Somerset, New Jersey
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service and/or customer facing experience
Well rounded working knowledge of SHI’s tools: MySHI, AX ... Customer Relationship Management (CRM) data consistency
Requesting information from vendors, such as
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SHI
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Somerset, New Jersey
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live site problems and building automation to run a high-scale service distributed system.
5
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SHI
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Somerset, New Jersey
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leads and product/service owners to develop, execute, and evolve SHI's EUC propositions.
Working ... content for various buying personas and buying stages of the SHI customer journey.
Supporting Demand
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SHI
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Somerset, New Jersey
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expertise in advanced data practices will enhance customer experience and business operations. Additionally
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SHI
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Somerset, New Jersey
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withpreand post-sales internal support teams, fostering a cohesive approach to customer service.
Deliver exceptional customer service, enhancing customer satisfaction and loyalty.
Attend product and sales
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SHI
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Somerset, New Jersey
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expertise in advanced analytics and AI/ML practices will enhance customer experience and business operations
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