Oho Means Jobs Cuyahoga County is souring a local Production Technician Team Lead for a national IT company.

The Production Technician Team Lead works closely with the Manager, Quality and Test in ensuring Quality and Test operations are carried out on a day-to-day basis as well as training and guiding less senior employees. S/he completes day to day Quality and Testy activities while working in all areas of the lab.

Position Responsibilities: * *

• Gives day to day direction to lab employees
• Directs lab employees in Mgr.'s. absence
• Assists planning & procurement in part identification, and part/ supplier related issues
• Takes lead role as subject matter expert in areas such as test methods, new hardware/ systems integration and other related areas
• Training and guidance of new and less knowledgeable Q&T employees.
• Remaining current against all OEM test scenario requirements
• Ensures lab is stocked with appropriate supplies at all times.
• Assists in ensuring priority orders are completed within the required timeframe.
• Maintains lab organization and cleanliness.
• Helps establish new test procedures
• May interface directly with Planning & Procurement, Warehouse, Support and other PPT departments as well as PPT Suppliers.
• Responsible for ensuring all Q&T personnel are cross trained in all relevant system operations.
• Directs Q&T's employees in Manager's absence
• Other duties as assigned.

* Basic Qualifications:*

• 7 years' experience and/or training; or equivalent combination of education and experience in a team lead position.
• Experience in the 3rd party hardware service industry, or hardware resale is a plus. Proficient in Microsoft Windows XP, Windows 7, Microsoft Server 2003, 2008, 2012, 2016
• Working understanding of a data center environment
• Working knowledge of the Dell, NetApp, EMC, Data Domain, IBM, & HP product lines
• Demonstrated ability to read and interpret documents such as operating and maintenance manuals, and procedure manuals.
• Demonstrated ability to write routine reports and correspondence.
• Reliable for maintaining a high level of concentration while handling multiple requests at the same time to ensure accuracy.
• A detail-oriented, team player. A good attendance record and commitment to work.
• Experience with Excel, Microsoft BI and Service Now a plus

Preferred Qualifications:  

• A+, Network+, Storage+, CCNA, MCSA, MCSE Certifications preferred.

Education:

• High School Diploma or GED Certificate

Benefits: Medical and dental insurance Sick leave Paid holidays Vacation Retirement Educational assistance Interested candidates should contact: Lena Kemp, recruiter lkemp@dwfs.us