What we offer

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The development center of SAP in Bulgaria plays a key role in the defining and developing of the SAP Business Technology Platform. With its more than 1400 professionals, SAP Labs Bulgaria also has strong contributions toward life-cycle management, user interface & user experience across the broader portfolio of SAP products and has recently welcomed new teams focusing on business applications. For its 24-year history, the company has established itself as a preferred employer in the IT sector in Bulgaria

PlusOne Infrastructure Engineering is the team behind the Infrastructure as a Service (IaaS) platform SAP Converged Cloud. We are running in 15 SAP owned data centers distributed world-wide. By augmenting an opinionated OpenStack distribution with bespoke services, we are meeting the demand of SAPs cloud business. Our roadmap includes transforming SAP Converged Cloud into a public cloud offering and expanding its capabilities with new services to support SAP Business AI and SAP BTP.

We are looking for an enthusiastic Cloud Solution Engineer to join the GCID PlusOne team. As part of this role, you will be responsible for technical customer engagements, working with exciting projects within the PlusOne Converged Cloud user base. This internal and external customer-facing position is a hands-on technical role spanning across design, build, and operations with a focus on issue resolution to remove customer technical obstacles and adoption challenges. You will leverage your problem-solving expertise to help customers to realize their objectives and improve the PlusOne Infrastructure.

You will be responsible for:

• Architecture Design and Deployment - Support Architectural Design Sessions to develop comprehensive plans for solution implementation, aligning with customer business objectives and technical requirements.

• Resolution of Customer Blockers : Helpidentifying and resolving issues that are preventing the go-live of customer success projects by applying your technical expertise.

• Blueprints and Whitepapers : Support documenting the architectural work you perform, contributing to our Documentation and knowledge base.

• Improving Customer Satisfaction: Develop and sustain strong relationships with key customers and business lines. Represent the Customer's perspective, sharing insights and best practices, and collaborating with our Engineering teams to resolve challenges.

• Customer/Partner Insights: Deliver valuable feedback and insights from customers and business lines to the Engineering teams, promoting continuous service improvement and innovation.

We are seeking an innovative, communicative, and self-driven individual with technical competence. Your expertise in cloud techniques, including Infrastructure-as-a-Service, containers, networking, orchestration, and automation, is highly valued.

• Degree in Applied Sciences. Preferred field of study: Computer Science or related field.1-2 years relevant experience in cloud/infrastructure technologies is beneficial

• Systematic Approach to Complex Challenges: Demonstrate a methodical approach to solving complex issues, showing initiative and a sense of responsibility.

• Communication and Presentation Skills: Exhibit good written and verbal communication skills

• Experience working with cloud platforms such as AWS, Azure, Google Cloud or OpenStack is beneficial

• Good understanding in IaaS, SaaS, PaaS solutions

• Preferably experience working with BTP (Neo, CF, Kyma) and related cloud native technologies.

• Knowledge of Linux, open-source hypervisors, network equipment or storage systems would be a big advantage.

Join the vibrant PlusOne Infrastructure Engineering team and contribute to the SAP Converged Cloud. We're at the core of SAP's cloud solutions, using the latest technologies to develop an Infrastructure as a Service (IaaS) platform that reaches 15 regions worldwide.

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com .

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:397368| Work Area: Software-Development Operations| Expected Travel: 0%| Career Status: Professional| Employment Type: Regular Full Time