Description

Kenvue is currently recruiting for:

Associate Manager, Customer Strategy

Who we are

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

Role reports to: Senior Manager Customer Strategy Face Care

Location: Skillman, NJ

Travel : 20%

Pay: 88,000- 142,600

What you will do

The Customer Strategy Analyst is responsible for enabling the achievement of forecast and the brand objectives for the US & Canada through instituting strategic business plans that integrate, align, and achieve customer and Kenvue business goals. You will lead the planning process and plays a meaningful role in influencing go-to-market strategies, own the new-item launch process for assigned brand(s), and coordinates the customer specific marketing efforts. Serve as a liaison between Sales and Marketing by providing "voice of customer" to Marketing and by providing knowledge of marketing and brand strategies to the field. Provide in-depth analytics and insights for the team and customers. Special projects are an integral part of this role and the ideal person should be comfortable operating in a dynamic, fast past environment. Key responsibilities in addition to 6P excellence include, but are not limited to:

Key Responsibilities:

Business Planning

Leads business planning process by developing analytics & insights to support marketing strategy, trade fundamentals, channel strategies and Ecommerce growth. Effective in preparing timelines, communication of the process, and conducting collaborative planning cycles with customer teams.

Communicates & coordinates key strategies, insights, and initiatives between field and internal teams as well as gains alignment across a matrix environment to support goal achievement.

Partners with internal team members to develop and execute the revenue growth management strategies in order to drive top and bottom-line growth.

Analytics

Leads cross-functional team members in development, evaluation, & implementation of the 6Ps by evaluating trends, developing insights, & translates findings to drive business performance improvement both internally & externally.

Influences business processes and requirements related to pricing, trade promotions, Ecommerce development, category management, & inventory management including cross-functional collaboration with marketing, supply chain, trade, and finance on forecasting to sales input across responsible brands.

Develops and ensure the execution of all trade related expenses while evaluating other elements of all BME related activities to improve P&L performance, including tracking & influencing using LYNX and PRF systems to ensure trade funding is maximized within allocated investment.

Creates & influences assortment & merchandising recommendations for both Brick and Mortar and Ecommerce.

Customer Team Engagement

Coordinates & conducts regular communication sessions between internal cross functional and sales teams to ensure alignment and accountability on forecast attainment, budget, business planning, and trade objectives with immediacy via a Customer Service based model.

Provides support and insight for retailer business & new item reviews.

Co-leads key top to top customer meetings with sales teams.

Develops and presents customer, category and brand reviews to drive brand and category performance.

Ensures execution of plans through regular communication and interaction with the customer team and in-store visits.

What we are looking for

Required Qualifications
A Bachelor's degree is required.
A minimum of 2 years prior experience in direct customer sales, business analytics, and/or customer marketing is required.
Ability to travel up to 20%


Desired Qualifications
Prior beauty/Skin Health category experience preferred.
Ability to work effectively within a fast-paced, complex matrix, changing environment.
Demonstrate effective communication and negotiation skills. Strong presentation skills and ability to tailor skills and presentation style to a variety of key decision makers.
Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives.
Ability to develop and oversee the execution of project plans and to implement, execute and draw conclusions from a variety of customer, shopper and category studies.
Ability to identify and assess risk and prioritize competing demands.
Knowledge of computer technology, analytical software programs, MS Office Suite and database management, including development of queries and assessment of data to draw accurate conclusions.


What's in it for you

Annual base salary for new hires in this position ranges from $88,000 to $142,600.This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

Competitive Total Rewards Package*

Paid Company Holidays, Paid Vacation, Volunteer...

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity