Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Global Services has an exciting opportunity for a System Administrator - Linux/Windows based in Singapore .

Position Overview:

We are looking for a motivated individual with very strong technical capabilities combined with the ability and desire to learn about and work with complex system installations.

This is an opportunity for you to work in an international environment with a team of like-minded infrastructure experts in a cutting edge expanding Software Company. The global hosting and deployment team operates from five different locations: Gothenburg, Montreal, New York, Denver and Singapore.

Our team is providing Platform as a Service for airlines that are using our Crew and Network & Operations Management optimization products.

We are looking for someone that can help us support all of our customers globally in general and the APAC customers in particular. You need to have a broad and general knowledge about both local IT infrastructure and Cloud hosting environments. This position will be responsible for the daily and long-term support and services of both locally-deployed and cloud-hosted customers.

What’s in it for you?

You will be joining one of the largest companies in the world which means access to a wide range of products, technologies, training and benefits.

You will be able to work with colleagues and customers from all over the globe in an expanding and demanding business.

You get the opportunity to work with the biggest airlines in the world and help them with their Crew and Network & Operations Management production systems.

What do we do?

As a System Administrator you will spend a significant part of your time in the following areas:

• Work close to our customers globally to provide application management, system administration and advanced technical support to our Airline Crew and Network & Operations Management systems

• Work close to customers (both external and internal) as an infrastructure expert

• Assist clients with knowledge injections, proactive problem solving and daily management of production installations.

• Act as the primary infrastructure contact for the customer and work internally with different teams to ensure issues are resolved with quality and within expected time frames

• Install and maintain cloud based servers

• Support and maintain client’s production deployments on a daily basis and 24/7 through periodically on-call assignments

The team you will be working with, consists of 12 IT Infrastructure experts (globally). The team is today serving about 40 airline customers. We are supporting all our customers 24x7 with a Follow-the-Sun support model on weekdays and periodically on-call rosters during the weekend. (Not a shift worker)

Who are you?

Required competencies:

• Work experience in Infrastructure/Sysadmin, or an equivalent degree

• Red Hat on VMware

• Experience with Active Directory, IdP, SAML, LDAP and similar technologies

• Ansible

• AGE

• Citrix

• ETX

• Network design, administration and troubleshooting, Routers/Firewalls/NAT/DNS

• OpenVPN

• Unix and/or Linux and shell scripting.

• IBM Cloud

• Netscaler

Preferred competencies:

• Experience/knowledge of working with either development, configuration, support or infrastructure of Jeppesen Crew and Network Operations products

• AWS

• Kubernetes

• Databases (Oracle or MySQL preferred)

• Server Density

• Satellite

• Nexus7

• Network Administration / Firewall

• Gitlab

We put great emphasis on your personal characteristics. We value individuals who:

• Have excellent written and verbal communication skills in English

• Ability to perform under pressure occasionally

• Take ownership of issues and work well both independently and within a team

• Are service-minded and enjoy helping customers and colleagues

• Get excited from technical challenges and solving technical problems

• Enjoy a variety of challenges of a highly technical nature

Relocation:

Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.

Other job related information

Benefits and pay are determined in line with Singapore labor market practices. This is not an expat assignment.

The company

The Boeing subsidiary Jeppesen is one of the largest software development companies in Digital Aviation. We develop optimization solutions for the world’s leading airlines. We focus on innovation and continuous improvement to bring more value to our clients, and explore emerging technologies such as quantum computing, AI and big data analytics.

The Crew Portfolio is based in Sweden, Gothenburg. You will work in a one-of-a-kind software development organization with fascinating solutions that make a real difference to people around the world. You will be working in an agile learning organization, surrounded by a team of talented and creative colleagues who are dedicated to our customers. You will learn and broaden your perspective by working with 400 IT professionals from more than 30 different nations, as part of a global organization where you collaborate with customers and colleagues across the world. Most importantly, you will be expected to make a difference.

Export Control Requirements: Not an export control position

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 (https://www.thevaluable500.com/) and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.