Job Description Summary

The repair shop cost leader is responsible for minimizing cost per shop visit across the product line portfolio by improving repair yields and driving cost focus throughout their assigned shop. This role will partner across operational, engineering, and commercial functions to drive cost reduction strategies and metrics.

Job Description

Essential Responsibilities:

• In this role, you will be actively managing, monitoring, and trending Services Cost KPI’s at the Singapore repair shop, both strategically and tactically.

• You will own the Services Productivity metrics for the shop and will work directly with the shop leadership team to add visual management and daily standard work. Through data analysis, shop engagement and Cost Genba events, you will help to identify, execute, and audit productivity projects to meet business needs.

• You will help to ensure standardization across the repair and overhaul shops. Being the Singapore Repair Shop Cost Leader, you will help to address any cost queries, cost/benefit analysis and project prioritization and thus need to be able to navigate various digital tools. This role is solid line into the Services Cost Team with a strong dotted line into the site leadership team.

Additional Responsibilities:

• Leads measurement standardization and systemic change management to support cost KPIs

• Leads KPI measurement, root cause and corrective actioning, leading indicator identification

• Leads cost analysis and cost digital tool adoption

• Establishes control plans, daily standard work and visual management around KPIs in the shop

• Supports Lean and Kaizen events at the shop

• Sits on plant leader staff & reports repair strategy leader

• Owns productivity cost out for site

• Supports Pulses projects for CSA benefit and validates results / pulse audits

• Coordinates with Lean Leader and Finance to report savings

Qualifications/ Requirements:

• Bachelor's degree from an accredited university or college.

• Minimum 5 years experience in Operations, Engineering, or program/project management.

• Strong communications and leadership skills, ability to work with many different parties and stakeholders

• Strong experience working with data especially with MS Excel

Desired Characteristics:

• LEAN Six Sigma experience and skillset highly desirable

• Experience at overhaul or repair shop

• Strong oral and written communication skills.

• Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to lead programs / projects.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

• Humble: respectful, receptive, agile, eager to learn​

• Transparent: shares critical information, speaks with candor, contributes constructively​

• Focused: quick learner, strategically prioritizes work, committed

• Leadership ability: strong communicator, decision-maker, collaborative​

• Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information

Relocation Assistance Provided: No