Program Manager (Project Management)

Job ID

178770

Posted

06-Aug-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Facilities Management, Project Management, Property Management

Location(s)

Singapore - Singapore

SUMMARY

CBRE is seeking to appoint a new Programme Manager to manage and control development and fit out projects across multiple countries within APAC (exact countries and specific projects is to be determined).

This person will work with the incumbent Client Account team and project delivery teams across the region as appropriate to support pipeline and active projects from a central Account perspective. This individual will provide on-going support for these project demands by attending/facilitating controlmeetings, updating schedules and online tools and technologies, providing written analysis and tracking,and communicating with all levels of the Project Management & Stakeholder teams to deliver consistently excellent program management results.

Key roles and responsibilities of the Programme Manager include:

1. Be accountable for the delivery of multiple projects throughout the region to cost, quality and

program expectations, in accordance to both CBRE and Client KPI’s.

2. Support the Account team and local Project Managers on a day-to-day basis to ensure successful

delivery of projects.

3. Manage variable project management teams (both CBRE and non CBRE) and provide support

and client requirement advice to the cross functional professional teams across the region to

delivery project KPIs, and Account KPI’s.

4. Ensure that the delivery teams use and have full visibility of documents that help define the

project, including but not limited to: Account specific Playbook requirements, employer

requirements for multiple stakeholders, and account on-boarding requirements.

5. Assist in ensuring all parties understand the project goals prior to start of project and monitor

throughout project for compliance to standards and Playbook processes and reporting

requirements

6. Support the Account team and Client, as needed, to establish project scope and budget for the

active projects, including practical project timelines and budgets. And in a similar fashion,

work with Account team and client to forecast timelines and budgets for future pipeline

projects and requirements as part of a yearly Capital Planning cycle.

7. Assist in the development of Procurement Strategies, Project Briefing, Project Execution Plans

and other documentation which helps concisely define project scope, objectives, key

stakeholders, and other important areas necessary for project success.

8. Ensure that all internal stakeholders (AV, IT, Security, Food Services, FM and Digital Building

Strategy), end users, and external consultant partners, are involved in the design and project

delivery process and are managed and controlled

9. Ensure Project Managers are coordinated with all other Client Partner service lines (Transaction

and Facilities Management) and wider Consultant teams in the preparation, delivery and

hand-over of project work

10. Be accountable within the Account team in managing purchasing procedures for all consultants,

contractors, etc,. Liaise with Client Procurement & Legal team, as required, to negotiate and

prepare appropriate agreements for all parties necessary in the execution of the work, including

bid packages and contract documents. Provide tender recommendation reports and guidance to

the Client where required and review recommendations from vPjMs to make appropriate Client

recommendations on appointments.

11. Support the Client Account team in the sourcing, assessment and early preparedness of qualified

variable project management staff in line with project pipe-line work across the region

12. Onboard and support all consultant teams in order that they become fully familiar with Client

and CBRE playbooks process and standards.

13. Provide oversight of Project Closeout procedures to ensure full documentation for hand- over

and financial close of projects meets stipulated KPI’s

14. Assist in performing periodic spot-audits of Project Manager documentation on active projects

including, but not limited to, Project Monthly Reports & Cost Reports, Risk Registers, Change

Control & Variation Log, Value Creation Log, Sourcing Site documentation, filing of docs on Drive

etc

15. Work closely with local Project Managers to establish communication procedures and filing

systems for projects, and set up appropriate tracking of necessary approvals of all kinds

16. Support Account Project Coordinator as necessary to meet work-load deadlines and deliverables,

including but not limited to:

○ PR/POs (including updating the PO tracker)

○ Contracts administration and Procurement KPIs

○ Central Project reporting database

○ CBRE’s project management database, if required

○ Interaction with the Client Finance Team

○ Support around ensuring local Project Managers are fully cognizant of and operating the

financial tools

17. Assist in providing oversight of Project Managers to ensure project documentation is accurate,

coordinated and filed in accordance to agreed procedures

18. Ensure all invoices are reviewed for conformity with documentation requirements and the

completion status, and processed in a timely manner

19. Enhance value to the organisation through application of project management policies,

procedures, standard reports, coding structures, project metrics, project templates, etc

20. Contribute and adhere to Global reporting requirements for the CBRE Account as required

21. Ensure best practice is being implemented on projects from procurement, sustainability, cost

management and design engagement. Undertake improvement projects where required to

enhance the performance of the account and client satisfaction, e.g. related to innovation,

sustainability, reporting, procurement and/or other as identified.

22. Lead regular communications with Client on Key risks ensuring that risk registers are up to date

and mitigation plans are in place and agreed

23. Support Sub Regional Lead and wider Account on client related and project related initiatives to

drive continuous improvement of the Account.

Previous experience shall preferably include:

● Worked on regional corporate fit out projects for MNC clients, within APAC

● A strong understanding of construction environments, building services & critical systems

● Experience of working with a range of contract types and procurement methodologies, e.g.

Lump Sum, CM/Management Contracting, Design & Build etc

● Cost Control, construction/ project reporting, risk management and schedule/program

REQUIREMENTS

● Bachelor’s degree in Construction Management, Project Management, Architecture, Engineering,

Business or relevant equivalent

● At least five years plus project management experience, or any similar

● Must be detail-oriented, analytical and computer-literate with proven team management skills

● Knowledge and understanding of construction practices and techniques; contract laws, project

controls, and building support systems

● Proven record of providing excellent internal and external customer service

● Excellent interpersonal skills and problem-solving ability

● Strong verbal/written communication skills

● Traveling within APAC is required

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)