Manager Business Excellence - 2406200862W

Description

Johnson & Johnson is currently seeking a Manager, Business Excellence to join our DELIVER Regional Excellence APAC team located in Singapore.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Main responsibilities:

The DELIVER organization strives to deliver an exceptional customer experience through leading critical customer-facing functions such as planning, distribution, customer service, logistics, and transportation across the Johnson & Johnson Family of Companies.

This role supports Johnson & Johnson, MedTech and manages a complex network of Distribution centers (DCs) and Customer Service centers across Asia-Pacific supporting multiple distribution channels to J&J’s broad range of customers. We are continually reviewing our network and consolidating our footprint while driving best-in-class planning & distribution operations while leveraging third-party logistics providers.

Purpose of Position

• Overseeing the coordination, deployment, and implementation of assigned Business Excellence projects/systems from conception to completion in collaboration with functional departments to successfully develop and assure implementation, definition and diffusion of objectives, strategies, actions (tactics) plans, and its execution.

• Build operational excellence mindset across the organization.

• Project Manage and drive operational productivity, efficiency, and cost improvement through KPI governance, process change, Lean, Six Sigma

Key responsibilities:

• Drive strong end to end project management governance for strategic initiatives and programs for APAC region to drive operational excellence, deploy new capabilities and implement cost improvement initiatives.

• Develop business cases & strategic initiatives implementation strategy, maintain and update the overall complete project plan ensuring that all milestones and tasks are being adhered to ultimately leading to successful implementation.

• Influence & coordinate internal cross-functional internal and external stakeholders at the global, regional and local level as well as 3PL and consultant partners where applicable to ensure alignment and successful implementation.

• Deploy the strategic team communication matrix to ensure the appropriate communication plans and channels are effective & efficient between all levels of the program and project teams.

• Monitor and ensure all risks are being communicated transparently to the project team so that appropriate escalation can take place when required.

• Provide support and guidance to the entire project team to deliver on their specific objectives and milestones.

• Develop playbook for new capability deployment and ensure knowledge sharing from global and other regions.

• Incorporate Flawless Project Execution (FPX) methodologies across all aspects of the project to drive flawless execution.

• Develop business cases and lead long-term business planning including roadmap for key strategic initiatives, long-range financial planning and regular financial updates.

• Support additional analysis/assessments to identify improvement opportunities and quantify benefits.

• Execute/Support LEAN in Deliver sites: Preparation, Onboarding, Diagnostic, Design, Plan & Implement on Regional basis:

o Lead Full-Scale transformations.

o Support Field & Forum implementations.

Qualifications

• Bachelor’s degree in business, Engineering, Supply Chain Management & Operations, advanced degree preferred.

• Minimum of 7 years’ experience across various disciplines such as: Warehousing, Distribution, Logistics, Operations, Supply Chain, planning, & Customer Service.

• Experience or deep understanding of the various aspects of (Warehouse, Transportation, Customer Service,) and Supply Chain excellence standards.

• Strong business acumen , ability to analyze financial and transactional data, develop insights , build business cases , influence stakeholders through a deep understanding of the end-to-end supply chain. Proven experience with data analytics to identify insights.

• Strong experience/understanding of process design, standards definition and implementation.

• Strong Customer orientation, self-motivated, self-driven and behaves pro-actively .

• Proven track record of implementation, execution and results driven.

• Experience working in an international function and matrix environment. Proven ability to work effectively in a highly complex & dynamic environment.

• Experience in building operational and supply chain planning efficiencies.

• Expertise in process design and standards definition.

• LEAN/6-Sigma experience and qualifications. Green Belt six-sigma / Black Belt preferred.

• Proven track record of developing and building, leading , managing, motivating & influencing diverse, high-performance teams with a strong sense of mission.

• Ability to promote a vision and drive change to transform organizations via strong engagement/communication. Proficient written and verbal communication skills .

• Ability to collaborate and build strong partnerships internally and externally with customer focus. Strong people management skills and ability to persuade and influence others

• Experienced & qualified in Project Management . Proven experience in managing large scale projects / programs.

• Excellent problem-solving skills with attention to detail.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Primary Location Asia Pacific-Singapore-Singapore-Singapore

Organization Johnson & Johnson International (Singapore) Pte Ltd (8438)

Job Function Deliver Excellence

Req ID: 2406200862W