APAC Quality & Compliance Lead

Job ID

186739

Posted

26-Sep-2024

Role type

Full-time

Areas of Interest

Building Management, Facilities Management

Location(s)

Singapore - Singapore

CBRE, a leading global provider of integrated facilities and corporate real estate management, is seeking a highly motivated and experienced Quality and Compliance Lead to oversee the APAC region.

As the Quality and Compliance Lead, you will play a crucial role in ensuring customer quality and compliance with GxP services delivered across the sites under your responsibility. You will be leading a team of 3-5 direct reports in the realm of real estate and facilities management.

Responsibilities:

• Lead the implementation and management of the Quality Management System (QMS) across the APAC region, ensuring compliance with regulatory standards and client-specific requirements.

• Actively participate in quality-of-service delivery for regulated services provided by CBRE and subcontractors in the facility and real estate management sphere.

• Interface with the Client's Quality Assurance team members to support routine quality assurance and quality control operations.

• Collaborate with CBRE Excellence Centers on Quality Events, CAPAs, Change Controls, and Root Cause Analysis processes.

• Provide local support to these processes by providing quality and timely inputs to CBRE Excellence Centers.

Major Accountabilities/Tasks:

• Lead the day-to-day quality and compliance aspects with the operations team at one or more account sites.

• Monitor GxP operations at each site and ensure compliance with local and global regulatory standards and client-specific requirements.

• Serve as the primary point of contact for Novartis teams and subcontractors for training aspects.

• Drive self-inspection programs and vendor management programs in the facility and real estate management context.

• Provide leadership and support to the Project Team to ensure consistency in approach and standards.

• Ensure all master service agreement and quality agreement deliverables are executed per contract terms.

• Conduct Gemba walks, GxP performance management activities, and foster a quality culture within CBRE and subcontractors on-site teams.

• Lead, analyze, define, execute, and implement project plans along with the project teams.

• Perform vendor qualification, including survey and risk assessment of potential vendors.

• Report on project progress and vendor qualifications to the Quality Leadership Team and escalate issues when necessary.

• Define and implement processes, procedures, and related documents for continuous improvement in project management and vendor qualification.

Requirements:

• Bachelor's degree in Engineering, or equivalent related work experience.

• Minimum 5+ years of related work experience, preferably within a quality organization in the Life Science Environment, Pharma, Cosmetics, or Food Companies.

• Previous leadership experience in facilities management or real estate is essential.

• Ability to work collaboratively with cross-functional teams and make informed decisions.

• Excellent communication skills, both written and verbal.

• Strong leadership skills to establish and maintain high standards.

If you are a highly motivated individual with a strong background in Quality and Compliance within the facilities management or real estate sector, we invite you to apply for this exciting lead position. Join our team and make a significant impact on ensuring customer satisfaction and compliance with GxP services across the APAC region. Apply now!

Please note that only qualified candidates will be contacted for further consideration.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)