Summary Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, grab-Il-go, and outdoor recreation. Responsibilities Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies. Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs. Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift. Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return. Notifies supervisor or program lead if damage or loss has occurred. Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed. Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources. Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports. Provides recreation experiences related to leisure skill sets in the form of day and weekend trips. Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data. Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value. Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics. Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events. Performs entertainment and promotion scheduling. Seeks ways to promote MWR facilities and events through outreach opportunities on base. Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs. Performs community outreach to assist in the development of contacts. Assists in the creation of professional proposals, execution of agreements and follow-up. Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base. Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved. Performs other duties as assigned as they pertains to the duties of this position. Requirements Conditions of Employment Qualifications Six months of general experience and six months of specialized experience OR successful completion of 2 years of study above high school that included at least 12 semester hours in courses related to recreation. General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position. Specialized Experience: experience at the next lower level that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties described above and that is typically in or related to the work of this position. Qualified candidates will also be rated and ranked by the following Knowledge, Skills and Abilities (KSA's) to determine order of referral: Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities. Knowledge of office procedures. Ability to organize, plan, administer special events and entertainment activities. Ability to communicate effectively both orally and in writing. Ability to maintain records, compile and organize data for reports. Ability to drive up to a 14passenger van. Computer operations and keyboarding skills. Strong customer service skills. Education If you wish to use education as a substitution for experience, or a combination of education and experience, attach a copy of college transcripts, certificates or other acceptable evidence when applying in order to receive credit. Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.