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Marriott
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Shenzhen,
China
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Job Number 24159808
Job Category Rooms & Guest Services Operations
**Location ... staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front
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Marriott
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Shenzhen,
China
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requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and ... about property facilities/services and room accommodations. Follow sales techniques to maximize revenue
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Marriott
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Shenzhen,
China
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contracts are current.
• Leverages centralized accounting processes and shared services ... telephone, in written form, e-mail, or in person.
**Maintaining Finance and Accounting Goals
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Marriott
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Shenzhen,
China
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Service**
• Provides services that are above and beyond for customer satisfaction and retention ... written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the
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Marriott
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Shenzhen,
China
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correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and
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Marriott
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Shenzhen,
China
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. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter
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Marriott
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Shenzhen,
China
...
. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter
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Marriott
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Shenzhen,
China
...
using a computer, mail, or facsimile machine. Exchange information with other employees using electronic
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Marriott
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Shenzhen,
China
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property-wide strategies that deliver products and services to meet or exceed the needs and expectations of ... personal services. This includes customer needs assessment, meeting quality standards for services, and
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