Description

The Private Brand Product Safety and Compliance (PBPSC) team enables compliance and ensures the safety of Amazon’s Private Brand products globally. This begins upstream, where our Industry Specialists advise on product-level requirements and impact of new regulations by defining testing protocols for our Private Brand businesses. Midstream, our program enablement team utilizes tools from the technology ecosystem to build processes that enable new product launches and market expansion. To measure our effectiveness, our downstream “post-launch” teams conduct independent audits of product compliance (Surveillance & Audit) and monitor and investigate reported customer concerns (Product Safety Investigations).

We are looking for a hard-working, and creative Risk Manager to join the Private Brand Product Safety Compliance Team. You will have demonstrated experience in cross-functional program management and execution. You will work directly with the Global Product and Compliance teams, Retail Business teams, 3rd party service providers, Legal, Sourcing and Quality Operations teams, technical teams, and external business partners to drive compliance initiatives and efficiencies in our Private Brands program.

As a Risk Manager you will be responsible for the delivery of a risk-based compliance program for Private Brands. You will develop Standard Operating Procedures (SOPs), work with 3rd party service providers and internal stakeholders to facilitate your program. You will own and develop the milestones and program schedule to ensure timely and successful delivery of the projects. Gather the necessary metrics to identify trends, root cause and initiate and oversee escalations and report results.

To be successful in this role, you will have an exceptional program management and organizational skills, customer obsession and clear, concise communication skills. You will needs to be able to extract insights from data and be able to communicate clearly the appropriate triggers and actions. You will be required to work independently and as part of a team, be a trusted partner to stakeholders and actively collaborate across multiple business functions to build consensus and deliver results.

Key job responsibilities

• Be the point of contact for the Compliance Operations and Governance team to anticipate any bottlenecks and provide escalation management.

• Develop strong relationships with compliance teams and internal and external business team stakeholders, proactively anticipate customer needs, investigate underlying issues and create short and long-term solutions.

• Promote a culture of compliance, proactively engaging with retail business teams to understand business objectives and communicate reasonable deliverables.

Basic Qualifications

• 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

• Bachelor's degree or equivalent

• Experience handling confidential information

Preferred Qualifications

• 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience

• Professional auditing qualification, or similar risk or compliance credentials

• Experience with SQL and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.