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Those hired into this role are invited to participate in Microsoft AspireExperience (https://careers.microsoft.com/students/us/en/microsoft-aspire-experience) , a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

Responsibilities

• Customer Engagement

• Builds connections with executives and business and technical decision makers through consultative engagement in the assigned accounts to establish trust and credibility in future interactions.

• Develops an understanding of the customer's business and technology needs for top priorities for assigned accounts.

• Understands customer drivers of business and technology transformation and contributes to technology/transformation for assigned accounts.

• Account Management

• Manages and executes plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft targets and customer business needs are met.

• Engages with internal and external stakeholders on account planning for assigned accounts and sets strategic priorities and plan to achieve outcomes.

• Manages multiple accounts and determines which accounts should take priority and when to act, while maintaining a high level of commitment and accountability.

• Understands and builds a relationship with the internal (e.g., Industry Solutions [IS]) and external partner network specific to a particular account. Collaborates with partners to develop customer business and technology transformation plans that meet individual sales target and account needs.

• Sales Excellence

• Seeks feedback from customers (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and establishes action plans to improve their overall experience.

• Orchestrates extended virtual teams and key stakeholders (e.g., customers' sponsors) to engage decision makers of assigned accounts by leveraging best-in-class sales and communication strategies and tools to meet customer needs.

• Gains an understanding of Microsoft's strategic platform. Shares the knowledge of the Microsoft's offerings with customers to create a mutually-beneficial industry business value proposition and recommend relevant solutions.

• Develops value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes to generate business and upsells.

• Industry Knowledge

• Learns about the business of assigned accounts and intricacies of their industry, of Microsoft's position in the industry, and of direct competitors. Coordinates with internal industry experts (e.g., industry teams) to gather industry data of assigned accounts and improve planning.

• Other

• Embody our culture (https://careers.microsoft.com/v2/global/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Technology, or related field AND 1+ year(s) (intern) experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation

• OR Master's Degree in Business Administration.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .