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Abbott SFE Manager in Shanghai, China

Primary Job Function

This role is responsible for supporting Retail & EC BU on target setting & allocation, territory design and optimization, customer segmentation management, incentive communication and dealing with appeals from field force as the business partner; and driving the channel strategy landing from SFE perspectives.

Core Job Responsibilities

  • Understand BU and brands strategy, lead field force implementation including target chain/store selection, territory setting/optimization, target setting/allocation. Drive the optimization of target setting methodology.

  • Lead the customer analysis; take care of the engagement planning, engagement tracking.

  • Lead Retail Profiling, segmentation & targeting projects.

  • Support BU on KPI (CRM etc.) tracking and discover the root cause of lagging and propose actions.

  • Conduct regular analysis of productivity, performance of field force and work out improving areas with insights. Conduct ad-hoc analysis with BU requirements.

  • Work as the window person of BU sales, incentive KPI etc. appealing. Facilitate required field training.

  • Support field force on utilizing SFE platforms/systems/dashboards in their daily operation, bridge system issues with technical teams for resolution.

  • Work as a key player of incentive framework design and communicate the incentive policy to all layers of field force.

  • Contribute to chain/store potential project as key player.

  • Contribute to sales line analysis & restructuring when there is a business need.

  • Collect field force inputs and work with SFE peers to find improving areas and communicate back as a close loop.

E xperiences:

  • Bachelor’s degree and above

  • 5+ years of total experience with deep understanding of core business of pharmaceutical

  • SFE BP of Retail or operation in Retail BU(team) experience is a must

  • Retail SFA project experience is a plus

  • Project management experience is a plus

Skills and Competencies Required

  • Proficient in verbal and written communication

  • Fluency in English (written and spoken)

  • Team player with learning agility

  • Effective communication and being able to work with remote stakeholders

  • High sense of responsibility and compliance respect, proactive & inspiring spirits to optimize existing processes

  • Fluent in English and mandarins in both written and verbal

  • Good presentation skill is a plus

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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