As an Implementation Consultant you will be responsible for the following:

• Perform scoping workshops and production of associated scope documentation.

• Assist in customer server set up and configuration utilising the appropriate Cimteq by UL Solutions template installation database.

• Produce training material and perform training workshops.

• Provide technical input to customer ERP Integration discussions in conjunction with utilising the Cimteq by UL Solutions Standard API Integration solution.

• Assisting customers to implement the Cimteq by UL Solutions product suite.

• Completion of Implementation activities in line with the agreed timescales, deadlines, and business KPI’s.

• Adhering to best practices used within the Implementations team.

• Ticket management within the support team and responsible for meeting all customer SLA’s

• Day to day you will be a working member of the Implementation/support team which includes, scoping, training, and supporting customer implementations throughout the implementation period. You will also be resolving customer issues and problems in an agreed timeframe.

• You will have customer facing experience, interacting with customers as required.

General Skills

• Technical background with a good degree in IT, Engineering, Physics, Chemistry, Maths, or equivalent experience.

• Exposure to a high-pressure working environment.

• Excellent analytical and problem-solving skills.

• Ability to work closely and develop professional relationships with customers.

• Excellent communication and interpersonal skills.

• Enthusiasm, commitment, motivated self-starter, and team player.

• Take ownership of customer implementation issues reported and see problems through to resolution.

• Proven working experience in implementation of software solutions.

• Knowledge of the cable and wire industry (Desirable).

Technical Skills

• Knowledge of software and application design and architecture.

• Knowledge of relational database principles and SQL language.

• Knowledge of Web based programming technologies, e.g. HTML, JavaScript, jQuery, XML.

• An understanding of programming techniques and practices.

• An understanding of electronic/electrical engineering (Desirable).

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.