General Description:

This position is directly responsible for existing customer account management and business development for charging product in east region, directly reported to sales supervisor of east region. The individual will primarily manage current business and the customer account, keeping a focus on competitiveness with the intent of nurturing future growth opportunities.

Key Responsibilities

1. The Sales will serve as the commercial liaison between Morse Systems and the local customer account. The primary focus for the position is to ensure continuity of existing business and that communication is thorough and distributed to appropriate departments in the Morse Systems organization.

2. Commercial Issues Management - the Sales will need to manage/resolve all local commercial issues related, but not limited to, new customer development, bidding, quotation, pricing, packaging, logistics, pre-sales support, after-sales service demand communication, order delivery, in voicing and accounts receivable.

3. Customer Interface - continuous development of customer relationships at the administrative level is required. Support of the customer management/development plan outlined by management will be expected in order to ensure that long-term objectives can be met. The individual will function as the intermediary between our customers and Morse Systems with the responsibility of enhancing our image as a world-class global supplier of charging products.

4. Managing Quality & Delivery Measurable - The Sales is expected to effectively collaborate and facilitate communication with the quality, production control and logistics departments at the customer and Morse Systems in order to achieve or exceed acceptable levels of performance on customer delivery and quality.

5. Cost Initiatives - manage customer cost initiatives within the parameters of the pricing strategy established by management. The Sales is responsible for creating, negotiating and executing an annual pricing plan on current annual sales orders. Coordination with many facets of the organization, particularly global customer management, product engineering and manufacturing engineering will be required to ensure successful implementation of cost savings in an attempt to off-set customer price reductions and maintain account profitability.

6. Forecasting - understand the annual and monthly production demand forecasts of the customer orders and how those changes will affect Morse Systems forecast and budget. Continuous development toward understanding both the micro and macro business environments affecting the customer account is expected.

7. Exploit Competitive Weakness – The Sales will need to collect, investigate and inform Morse Systems of timely and relevant competitor activity/information. The need to remain updated on competitor status will be critical to positioning Morse Systems with an opportunity to exploit current competitive weaknesses.

8. Lessons & Learns Sharing – The Sales will need to summarize the lessons & learns from business cases, sharing with the team.

Requirements

Bachelor’s degree in engineering related, electronic background preferred 2+ years in sales account management, preferably in charging/automotive industry 2+ years commercial negotiation experience Communication Skills/Experience Business level competency in customer's native language English language skills Project Coordination - cross-functional teamwork

Key Competencies:

• Business Acumen

• Conflict Management

• Customer Focus

• Ethics and Values

• Motivating others

• Problem Solving

• Drive for Results

• Building Effective Teams

Internal Use Only: Salary

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