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IHG
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Singapore
...
Replenishes guest supplies
Ensures guest services specified by superiors and guests requests are promptly ... service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness
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IHG
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Singapore
...
or rectification suggestions
GUEST EXPERIENCE:
• Ensures guest services specified ... service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness
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IHG
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Singapore
...
Inn Singapore Orchard City Centre** is looking for a Guest Services Agent/Supervisor (Club Lounge ... :
Front Office Duties:
• Assist the Guest Services Supervisor to upsell premier room guests to
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IHG
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Singapore
...
standards and lead by example
Communicate any difficulties, guest comments and other relevant ... most important factor
GUEST EXPERIENCE
Demonstrate service attributes in accordance
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IHG
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Singapore
...
are made to IHG (All Fees and billings) as efficient as possible
Guest Experience
Respond in acourteous and prompt manner to all guest questions, complaints and/or requests to ensure a
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IHG
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Singapore
...
superior any difficulties, guest comments and other relevant information
Attend daily briefings and ... service and guest comfort
Carries out effective and smooth service by ensuring all bar staff are
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IHG
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Singapore
...
YOUR DAY-TO-DAY
Be the warm welcome that kicks off a memorable guest experience
Multi ... credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of
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IHG
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Singapore
...
Maintain Hotel Information
Elevating Guest Experience –
Process all incoming and outgoing ... queries
Refer to guests by name whenever possible
Abides by principles of guest privacy
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IHG
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Singapore
...
facilities, services and special promotions offered by the hotel and to pass this information on to the guest ... Administration, Hotel Management or equivalent, with 1 year experience in front office / guest services / call
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IHG
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Singapore
...
difficulties, guest or internal customer comment and other relevant information
· Establishes and maintains effective employee working relationships
GUEST EXPERIENCE:
· Planning of menus
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IHG
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Singapore
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Experience – Some experience in a Front Desk or Guest Services position will be a bonus.
Strength ... YOUR DAY-TO-DAY
Be the warm welcome that kicks off a memorable guest experience
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IHG
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Singapore
...
-ups are prepared ahead of guest’s arrival and in adherence with hotel standards
Assists with the ... supervisors of potential dangers
Communicates to his/her superior any difficulties, guest or internal
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IHG
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Singapore
...
Holiday Inn Express guest experience. He/She will also support and coordinate the administrative matters ... (maid’s report) for morning shift room attendant.
Reviews message books for special requests or
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IHG
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Singapore
...
YOUR DAY-TO-DAY
Adhere HACCP policies and procedures within the hotel
Maintain cleanli
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IHG
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Singapore
...
the room attendant audit portal
Following up with Guest request by coordinating with both ... morning shift room attendant.
Reviews message books for special requests or instructions
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IHG
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Singapore
...
service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness ... with the preparation of new products and services
Assist with the planning and development of
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IHG
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Singapore
...
superior any difficulties, guest comments and other relevant information
Attends and participates in
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IHG
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Singapore
...
Responsibilities:**
PEOPLE:
Communicates to his/her superior any difficulties, guest comments ... in training sessions as scheduled
GUEST EXPERIENCE:
Deliver Food and Beverage
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IHG
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Singapore
...
superior any difficulties, guest comments and other relevant information
Attends and participates in
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IHG
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Singapore
...
; Housekeeper’s report
Prepares daily room assignments (maid’s report) for morning shift room attendant
Reviews message books for special requests or instructions
GUEST EXPERIENCE
Key work
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IHG
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Singapore
...
Housekeeping’s attention
Manages the room attendant audit portal
Following up with Guest request by ... of the consistent Holiday Inn Express guest experience. He/She will also support and coordinate the
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IHG
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Singapore
...
availability and guest’s preferences, handling correspondence, sending confirmation emails, verifying guest’s ... Express products and services using and suggestive selling techniques Holiday Inn Express
· Prepare
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IHG
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Singapore
...
investigating;
Liaise with external organisations including emergency services regarding security and ... layout, design, entry and exit points in order to lead and direct guest whenever possible
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IHG
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Singapore
...
regarding proper operating and maintenance practices of equipment
GUEST EXPERIENCE
• Perform ... the Hotel or any other properties maintained by the Hotel
• Repair and maintain guest room
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IHG
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Singapore
...
.
Supervise, train and retrain Housekeeping Supervisors, Housekeeping Attendants, Linen Attendant and Housemen ... tasks and special projects
Respond to guest complaints, special requests and ensure corrective
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IHG
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Singapore
...
**
· Promote the Holiday Inn Express products and services using and suggestive selling techniques Holiday Inn ... timely basis in regards to in-house, future and existing needs of guests
**GUEST EXPERIENCE
...
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IHG
-
Singapore
...
YOUR DAY-TO-DAY
Adhere HACCP policies and procedures within the hotel
Maintain cleanli
...
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IHG
-
Singapore
...
YOUR DAY-TO-DAY
Adhere HACCP policies and procedures within the hotel
Maintain cleanli
...
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IHG
-
Singapore
...
YOUR DAY-TO-DAY
Adhere HACCP policies and procedures within the hotel
Maintain cle
...
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IHG
-
Singapore
...
services using and suggestive selling techniques Holiday Inn Express
Prepare and execute action plans ... sessions as required
GUEST EXPERIENCE
Promote the Hotel’s (and IHG generally) products and
...
