The Client Onboard Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.

Responsibilities:

• Processes client’s requests related to system set up including signatories’ updates and documentation lodgment.

• Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.

• Provides response to client and internal inquiries.

• Prepares documentation for archiving .

• Applies appropriate bank’s regulations while processing the requests.

• Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents.

• Documents operation procedure updates.

• Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to).

• Verification and authorization of data entered in the systems.

• Ensures all queries are dealt with in an efficient and timely manner.

• Escalates urgent / risk issues through the appropriate escalation channels.

• Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process.

• Performs other crucial tasks instructed by supervisors, e.g. participation in trainings, projects, conference calls, systems’ testing.

• Ensures high levels of client satisfaction through strong product, process and client knowledge. Identifies and suggests process improvements.

• Assists in the implementation of validated process improvements.

• Understands procedures and controls for operational processes. Supports Manager with quality assurance process. Understands procedures and controls for operational processes. Performs within departmental procedures and compliance standards in order to minimize losses.

• Responsible for coordination of projects around internal processes. Participates in user acceptance test of new systems.

• Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function.

• Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous experience in financial services preferred.

• Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking.

• Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken).

Education:

• Bachelor’s/University degree or equivalent experience

주요 업무를 포함한 본 채용의 상세 사항에 대해서는 아래를 확인하여 주시기 바랍니다.

한국씨티은행 기업금융업무부 Client Onboarding Service 담당자 채용 공고

한국씨티은행 기업금융업무부 Client Onboarding Service 담당자를 아래와 같이 모집하오니, 관심 있는 분들의 많은 지원 바랍니다.

– 아 래 –

채용부문: 기업금융업무부 Client Onboarding Service 담당자

모집인원: 0명

주요 업무 및 책임

• 기업금융그룹 고객의 계좌 신규 및 관리 업무

• 기업금융상품의 온보딩(Implementation) 과정을 일정에 맞추어 고객 및 관련 팀과 함께 진행

• 온보딩 과정 중 발생되는 이슈 및 변경사항 등을 관리

자격요건

• 고객 중심의 사고 방식

• 우수한 커뮤니케이션 능력 및 팀워크에 적합한 능력

• 문제해결 능력 및 시기적절한 에스컬레이션 능력

• 영어 커뮤니케이션 능력

• 기업금융 오퍼레이션 경력 우대

• 금융권 경력(1년이상) 우대

근무조건

• 고용형태: 전문계약직

• 급여 및 복지조건 : 회사 내규에 따름

• 근무지역 : 서울 종로구 새문안로50, 한국씨티은행 본점

전형절차

• 서류전형 > 면접전형 > 사전점검/채용검진 > 최종합격

• 전형일정 및 각 전형 별 합격발표는 이메일을 통하여 면접 대상자에게 개별 안내 드립니다.

접수방법 및 기간

• 지원방법 : 당행 채용 site 접속하여 온라인 지원

• 제출서류 : 영문이력서 1부

• 접수기간 : 채용시까지

• Rolling Base 인터뷰 진행 (지원서가 접수된 순서대로 검토하며, 채용후보자가 조기에 선발되는 경우 접수기간 중이라도 채용 공고 종료 가능함)

유의사항

• 구직자 본인의 용모, 키, 체중, 출신지역, 혼인여부, 재산과 구직자 본인의 직계 존비속 및 형제자매의 학력, 직업, 재산의 정보는 기재하지 마시기 바랍니다. (채용절차의 공정화에 관한 법률 제4조의 3)

• 온라인을 통해 접수한 이력서는 반환하지 않습니다. (채용절차의 공정화에 관한 법률 제11조)

• 부정한 행위(예: 채용청탁 등)를 통해 합격한 사실이 확인된 경우, 합격이 취소될 수 있으며 향후 채용에 제한이 있습니다.

• 장애인/보훈대상자의 경우 서류전형에서 우대

• • 장애인은 ‘장애인복지법 시행령’ 제2조에 따른 장애인 기준에 해당하는 자 또는 ‘국가유공자등 예우 및 지원에 관한 법률 시행령’ 제14조 제3항에 따른 상이등급 기준에 해당하는 자를 말합니다.
• • 보훈대상자는 ‘국가유공자 등 예우 및 지원에 관한 법률’등에 의한 취업지원 대상자를 말합니다.
• • 지원 시, 해당 사실을 증빙할 수 있는 서류를 추가 제출 바랍니다 (개인정보 마스킹 필수).

• 문의: 한국씨티은행 인사운영부 ( ckirecruitment@citi.com )

Job Family Group:

Customer Service

Job Family:

Institutional Client Onboarding

Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.