We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

In Sales, you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Sales Teams are often the public face of our organization. As a result, we make every effort to support and develop their skills. Working across a strong customer base, you'll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.

Reporting to and National Business Development Executive Sales Director, the Oncology Key Account Manager is responsible for account management, retention and growth for an assigned key account(s) in the Oncology specialty.

This is a field-based sales position covering a portion of the Northeast, including New York, Philadelphia, Baltimore, and DC. A company car and gas card will be provided.

• Drivesalesgrowthin assigned regional oncology account through targeting new sales opportunities, identifying and closing potential leakage opportunities.
• Ensures customer retention by developing relationshipswithpersonnelat multiple levels of the account including decision-makers, c-suite and other key stakeholders.
• Conduct regular business reviews of service delivery to include logistics, supplies, testing and billing to identify gaps in service.
• Participate with regional sales leaders in developing business plans and value propositions to increase revenue, volume and profitability in assigned account.
• Profile new tests and service offerings.
• Add tests to account EMR and workflows
• Educate key medical and account personnel on all processes and proceduresincludingthetestorder process toensureaccurate andtimelytransactions.
• Implementsfeeincreases orpricechanges; enforces contract compliance.
• Provideimmediatesupport forlesscomplex serviceissues;refertoappropriateresource (e.g.: Customer Solutions) for more complex issues and then follow-up on resolution.
• Maintainknowledge onallconnectivityproducts (e.g.: Quanum, e-reqs) and new tests.
• Work in a matrix environment to drive growth through resources, service, medical and operations.
• Ensures compliance with company polices and government regulations.
• Accuratelyforecastmonthly andquarterly revenue
• Decision-maker and disease specific committee account mapping
• Quarterly business review
• Effectively manage pipeline via Salesforce.com(SFDC)platform
• Complete administrative responsibilities, such as, expense reports, salesreports,andotherbusiness requests.
• Completealltrainings withinassigned timelines,demonstratingproficiency.
• Ensurecompliancewithcompanypolices and government regulations.

RequiredWorkExperience:

• Five (5) years of national and or regional large/corporate account management experience in diagnostics, lab and or biotech
• Three (3)yearsof healthcare sales in oncology diagnostics, precision medicine, lab, and or biotech

PreferredWorkExperience:

• National/Regional Account Management for an Oncology diagnostic and or biotech company.

Knowledge:

• Reference laboratory business, Oncology andesoterictests
• Healthcareindustry, payorsand regulations
• Account management and service delivery
• Sales principles and processes

EDUCATION
Bachelor's Degree (Required)
Master's Degree

Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other status protected by state or local law. Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary.