-
Amazon
-
Seattle, Washington
...
.
Our mission is to provide assurance to Customer Service (CS) leadership that compliance and ... building mechanisms to validate that processes and controls have been established to exceed customer
...
-
Amazon
-
Seattle, Washington
...
Engagement Technology team, part of Amazon’s Customer Service organization, we redefine the customer contact ... ensure high quality results. Your solutions will provide the ultimate customer service experience needed
...
-
Amazon
-
Seattle, Washington
...
-winning Customer Service (CS) team is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. The Americas Customer Experience team in CS hires the world’s
...
-
Amazon
-
Seattle, Washington
...
Program Manager, Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service ... customer service.
• Stakeholder Collaboration: Work closely with multiple internal stakeholders
...
-
Amazon
-
Seattle, Washington
...
Program Manager, Customer Experience, is a core member of Amazon's Worldwide Customer Service organization ... and that result in Customer Service contacts and concessions. You develop well-documented and data
...
-
Amazon
-
Seattle, Washington
...
for product/service enhancements that will improve the end-customer experience and provide ... Customer Success Manager (CSM). As a CSM, you will be the driving force behind aligning and managing
...
-
Amazon
-
Seattle, Washington
...
for product/service enhancements that will improve the end-customer experience and provide ... Customer Success Manager (CSM). As a CSM, you will be the driving force behind aligning and managing
...
-
Amazon
-
Seattle, Washington
...
Description
The Consumer Customer Service Support Learning Design team is seeking a creative and ... performance-based training programs that support Customer Service Associates across our Global Organization
...
-
Amazon
-
Seattle, Washington
...
systems for customer service applications.
Design and implement state-of-the-art NLP and ML models ... , to integrate LLM-based solutions into Amazon's customer service platforms.
Develop and
...
-
Amazon
-
Seattle, Washington
...
.
Understand customer, delivery partner, and customer service agent needs deeply; develop or work from user ...
This role is part of Amazon's Customer Service UX Studio (CS-UX), which drives UX Design excellence
...
-
Amazon
-
Seattle, Washington
...
Description
The Amazon WW Customer Service organization is at the forefront of customer experience ... tools (e.g., chatbots), or by interacting directly with our associates. Customer Service works to offer
...
-
Amazon
-
Seattle, Washington
...
Description
Have you ever thought about what it takes to deliver high quality customer service at optimal cost? What would you do to take one of the best customer service organizations in the world to the
...
-
Amazon
-
Seattle, Washington
...
navigate the most customer-centric company on Earth.
The Worldwide Customer Service Finance team is looking for a FP&A Finance Manager to join our growing business to support the customer service teams. You
...
-
Amazon
-
Seattle, Washington
...
Description
As a Senior Principal Scientist in Amazon Customer Service (ACS), you will have deep ... approaches.
About the team
ACS support core customer segments in Stores, Digital, Devices, Video
...
-
Amazon
-
Seattle, Washington
...
Social Media Customer Service (SMCS) organization is looking for a product or program management leader ... Customer Service organization, with over 25-years of experience building tools to assist customers on
...
-
Amazon
-
Seattle, Washington
...
Amazon Web Services (AWS) as a leading technology platform?
AWS Customer Service provides global ... , customer-oriented service to Enterprise customers
Working with customer support peers around the globe
...
-
Amazon
-
Seattle, Washington
...
customer service contacts that go to an agent through the expansion of our automated tools as well as ...
The mission of the CET team within Customer Service is to create earth’s best customer service
...
-
Amazon
-
Seattle, Washington
...
, please apply!
About the team
OCP is global Customer Service team within D2AS that works on some ... Description
The Digital, Device, & Alexa Service (D2AS) Offensive Content and Privacy (OCP
...
-
Amazon
-
Seattle, Washington
...
's Worldwide Customer Service organization. This team proactively engages with business stakeholders across the ... policies impacting customer service.
• Stakeholder Collaboration: Work closely with multiple internal
...
-
Amazon
-
Seattle, Washington
...
forward/reverse logistics teams, product teams, service partners and Customer Service operational teams ... Description
The team is responsible for the customer experience across a growing and strategic
...
-
Amazon
-
Seattle, Washington
...
Description
The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for
...
-
Amazon
-
Seattle, Washington
...
Artificial Intelligence (AI) with Large Language Models (LLMs) to help our Customer Service Associates (CSAs ... and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service
...
-
Amazon
-
Seattle, Washington
...
Description
The Worldwide Customer Service (WWCS) ACES Program Manager leverages data insights to ... changing Customer Service environment.
You will participate in the exchange and promotion of best
...
-
Amazon
-
Seattle, Washington
...
Description
Amazon Customer Service (CS) is seeking an experienced Senior Program Manager to join the Consumer Customer Service Support (C2S2) Program Delivery team. The successful candidate will
...
-
Amazon
-
Seattle, Washington
...
)
401(k) Plan
About the team
The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to
...
-
Amazon
-
Seattle, Washington
...
ramp down across Customer Service internal sites, drive productivity and cost efficiency by ... Earth's most customer-centric company, where customers can find and discover anything they might want to
...
-
Amazon
-
Seattle, Washington
...
digital products, through intelligent self-service solutions and enabling our tech-support organization ... teams.
Be a champion for the customer and ensuring their needs always come first.
Design and
...
-
Amazon
-
Seattle, Washington
...
forward/reverse logistics teams, product teams, service partners and Customer Service operational teams ... Description
The team is responsible for the customer experience across a growing and strategic
...
-
Amazon
-
Seattle, Washington
...
vision for using GenAI to revolutionize how customers interact with Customer Service. You will be ... of the CET team within Customer Service is to create earth’s best customer service solutions through
...
-
Amazon
-
Seattle, Washington
...
)
401(k) Plan
About the team
The mission of the CET team within Customer Service is to create earth’s best customer service solutions through empowering our customers to utilize automation to
...
