What this job involves: The Workplace Manager is responsible for overseeing and managing the day-to-day operations of the workplace environment within a commercial real estate (CRE) organization. This role focuses on creating a productive, safe, and engaging workplace for employees and visitors. The Workplace Manager collaborates with various stakeholders, including HR, Facilities, IT, and external vendors, to ensure the effective management of workplace facilities, services, and resources. Your day-to-day tasks will include: Facilities Management: Oversee the maintenance, repairs, and cleanliness of the workplace environment, including office spaces, common areas, amenities, and outdoor spaces. Coordinate with facilities management teams and vendors to ensure that the workplace operates efficiently and meets health, safety, and environmental standards. Space Planning and Allocation: Manage space utilization, including office layouts, desk assignments, and conference room bookings. Monitor and optimize space allocation, collaborating with stakeholders to accommodate growth, relocations, and departmental changes. Workplace Services: Plan, implement, and manage workplace services and amenities, such as reception services, mailrooms, conference room management, fitness centers, cafeterias, and other employee amenities. Workplace Health and Safety: Ensure compliance with health and safety regulations and guidelines, conducting regular inspections and risk assessments. Implement strategies and programs to promote employee well-being and a safe workplace environment. Vendor and Supplier Management: Manage relationships with vendors and service providers, including property management companies, cleaning services, security personnel, and other workplace service vendors. Oversee vendor contracts, negotiate agreements, and monitor service quality and performance. Workplace Technology: Collaborate with IT teams to implement and maintain workplace technology tools and systems, such as access control systems, room booking systems, digital signage, and audiovisual equipment. Support employees in using workplace technology and troubleshoot issues as needed. Budgeting and Cost Management: Develop and manage the workplace budget, ensuring cost-effective operations and resource allocation. Monitor expenses, review invoices, and identify opportunities for cost containment and savings. Employee Experience and Engagement: Support employee engagement initiatives by creating a positive and inclusive workplace culture. Coordinate and plan workplace events, activities, and programs to promote employee well-being, collaboration, and morale. Workplace Communication: Develop and implement effective workplace communication strategies, including newsletters, announcements, and digital signage, to keep employees informed about workplace updates, policies, and resources. Compliance and Regulatory Requirements: Stay updated on relevant workplace regulations, policies, and best practices. Ensure compliance with local, state, and federal workplace regulations. Oversee and manage the work order ticket system for the Workplace teams. Enforce strict adherence to SLAs for ticket acknowledgement and response times. Conduct regular audits of vendor performance to ensure quality control. Identify areas for improvement and implement corrective actions as needed. Desired experience and technical skills: Requirements: Bachelor's degree in business administration, facility management, or a related field. Relevant certifications (such as Certified Facility Manager - CFM) are a plus. Proven experience in workplace management, facilities management, or related roles within a commercial real estate or corporate environment. Knowledge of workplace trends, best practices, and industry standards for creating productive and engaging work envi