Description

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. Within this organization, we develop GenAI Applications and Infrastructure and we seek an experienced Technical Program Manager to define strategy and drive execution of initiatives with LLM data processing applications. This problem space includes development of systems capable of improving all products in the Amazon Catalog and leveraging LLMs with high precision while scaling across countries and languages.

As a Sr. TPM in this role, you will collaborate closely with a team of software development managers, developers, and Applied Scientists to deliver solutions into production as well as establishing partnerships with other organizations such as Retail/Category businesses, Operations, Search (A9), to prioritize and translate the business requirements into technical specifications. You will have end to end ownership - from defining the strategy, working with engineering to build the solution, and measuring metrics to monitoring progress across the entire Amazon eCommerce pipeline. You will be the advocate for multitude of products/services owned by the team. You will provide direct visibility to senior leadership on all aspects of your programs on a regular cadence. You will drive cross team collaboration, influence product roadmaps using our data driven frameworks, ruthlessly prioritize initiatives that are important to business. You will help us move quickly, look for simplifications and identify blockers early. You’ll own and improve the mechanisms we use to track goals, status, and business metrics across teams.

The ideal candidate has led programs productionizing ML-based systems in one or several of the following fields: Web search, Deep Neural Networks, Classification Systems, Clustering, Label Propagation, Natural Language Processing, Artificial Intelligence. You will have an established background in managing programs, scaling systems with large data sets, developing customer-facing experiences, making data-driven decisions. and delivering results in a fast-paced environment. You will have a strong development background with experience in software development cycle, and in delivering large cross-functional programs. You must be comfortable dealing with high ambiguity, be analytical and possess excellent problem-solving skills as some of the problems are unique to our scale.

In this team, you will:

• Manage business and technical requirements, design, be responsible for the overall coordination, quality, productivity and will be the primary point of contact for world-wide stakeholders of programs and goals that you lead.

• Partner with scientists, economists, and engineers to help deliver scalable ML scaled models, while building mechanisms to help our customers gain and apply insights, and build road maps for the projects you own.

• Ability to dive deep on requirements, analyze existing data and provide simple solutions to complex problems.

• Track service levels and schedule adherence, and ensure the individual stakeholder teams meet and exceed their performance targets.

• Be expected to discover, define, and apply scientific, engineering, and business best practices.

Basic Qualifications

• 7+ years of working directly with engineering teams experience

• 5+ years of technical product or program management experience

• 3+ years of software development experience

• 5+ years of technical program management working directly with software engineering teams experience

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.