Now Brewing – senior design strategist, Discover+Design (Hybrid - U.S.)! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by stewarding multiple projects through the human-centered design process for the Discover+Design team. The Discover+Design team is embedded within the larger Digital North America organization. Discover+Design is a specialized design strategy & research group that partners with business, marketing, and technology teams to apply human-centered design into our digital product development strategy. We enable business teams to identify compelling customer-focused experiences by working directly with customers to learn about their needs, validate hypothesis, and create and test prototypes by using tools and methods including design sprints, facilitated ideation sessions, customer co-creation, and rapid prototyping.

To help us continue our mission, Discover+Design is seeking a full-time Senior Design Strategist to join the team. In this role you will advocate for the customer, balance quantitative data with qualitative design direction, and effectively navigate ambiguous problem spaces. The Senior Design Strategist splits their time across 2-4 research projects and consults with other teams looking to apply human centered design to their project work.

As a senior design strategist , you will…

• Contribute to Starbucks future growth, using human-centered design to understand customers, generate new offerings and rapidly experiment new ideas.

• Design and conduct qualitative research using a variety of methods, guide research synthesis, and demonstrate a strong ability to get to actionable insights that propel the team forward.

• Lead teams through ideation, concept development, and prototype testing, demonstrating a mastery of creative facilitation in the process.

We’d love to hear from people with:

• A Bachelor's degree in business, design, innovation management or related field.A Master’s degree in business, product design, or related field is strongly preferred.

• Advanced proficiency in design thinking, service design, design research, and/or interaction design disciplines, ideally in a consulting/agency environment. (5+ years)

• Progressive experience in designing and delivering digital experiences on a large scale or across a portfolio of products. (5+ years)

• Demonstrated ability to use digital analytics, customer feedback, user experience research, and other qualitative and quantitative metrics to inform product planning and prioritization. (3+ years)

• Experience in related methodologies such as Systems Thinking, Continuous Improvement, and Agile. (5+ years)

• Excellent storytelling, writing, and presentation skills.

• Experience navigating and collaborating with interdisciplinary teams.

• Strong facilitation skills, comfortable in a consulting environment with senior-level participants.

• A proven ability to work in a fast-paced environment with shifting priorities, while managing tactical deliverables and meeting deadlines.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com .