Job Description Summary

• Technical support of an assigned airline’s commercial aircraft engines fleets, while located at the customer assigned airline’s key maintenance base or headquarters.

• All activities relating to enhancing fleet performance and reliability, helping resolve technical issues impacting the fleet. Own the technical customer relationship and attend commercial or high-level discussions between GE and the customer.

• Impacts the team's ability to achieve service, quality and timeliness of objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.

• This job is based in Seattle, WA and is not a remote position.

Job Description

Roles and Responsibilities

• Develop and maintain relationship at all levels of assigned airline customer, from the shop floor to senior management, and across GE Aerospace and CFM International. This is a high visibility position across the airline’s organization, as well as GE Aerospace and CFM International.

• Support of installed engine base, including activities such as customer & fleet issue resolution, service bulletin implementation, fleet monitoring (diagnostics).

• Monitors reliability and on wing performance (e.g. significant events, engine removals, delays and cancellation). Influence airline stakeholders to implement important reliability improvements or deliver on special programs or projects (water/foam wash, derate optimization, fleet programs, etc.).

• Influence long-term maintenance planning and aircraft engine fleet stability, in collaboration with the GE/CFM Program Manager and GE/CFM maintenance shops.

• Internal & external tech reviews & tech review prep, interface and influence the broader GE C&PSO organization, including senior leadership.

• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Communication, influencing, networking skills critical.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Fleet Management

• 10+ years experience in Airline operations, Engineering, Aviation propulsion, or a related field.

Desired Characteristics

• Technical expertise and experience of aircraft engine or turbomachinery equipment, aviation experience preferred. Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Established project management skills.

• Strong oral and written communication skills, ability to develop and manage relationships at all levels of large organizations (Customer and GE)

The base pay range for this position is $90,200 - $150,300. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on March 6, 2024.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. ​

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs ( i.e ., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.​

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes