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University of Washington GRADUATE PROGRAM ADVISOR in Seattle, Washington

Req #: 237582

Department: UW GRADUATE SCHOOL

Posting Date: 08/06/2024

Closing Info: Open Until Filled

Salary: $6,000 - $6,575 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The Master of Human-Computer Interaction and Design (MHCI+D) graduate degree program is seeking a full-time Graduate Program Advisor.

The Graduate Program Advisor plays a critical role in the MHCI+D program by managing the co-curricular and extra-curricular activities and delivering student services that support the full graduate student lifecycle. This position manages student recruitment, guides students through the application, acceptance, and graduation processes, and enables the launch or re-launch of careers as students become program alumni.

MCHI+D is an interdisciplinary degree program offered by four departments: Computer Science & Engineering , Human Centered Design & Engineering , the Information School and Division of Design in the School of Art + Art History + Design , along with faculty from other UW departments. These four units comprise the award-winning research group known as DUB (Design: Use: Build).

This unique, cross-disciplinary approach seeks to educate a new generation of designers, engineers and researchers who can successfully combine the creative aspects of design and the study of human behavior with the analytical techniques of engineering. Graduates of the MHCI+D program use their knowledge to create innovative, accessible products and technologies.

POSITION COMPLEXITIES The Graduate Program Advisor exercises significant independent judgement to manage the review process of 850+ student applications annually, 60-70% of which are international student applications. The GPA must manage the materials and interactions with current or prospective students and alumni with sensitivity/confidentiality and use judgement to advise and refer students to resources. This position will also be required to manage program efforts of diversity, equity, and inclusion.

POSITION DIMENSIONS AND IMPACT TO THE UNIVERSITY MHCI+D is a strong and engaged cohort-based program that enjoys almost a 100% graduation rate. It also serves the University as the center of the DUB (Design.Use.Build) Community which brings together interdisciplinary researchers who seek to use technology to serve human needs. Together, MHCI+D + DUB bring global recognition and excellence in thought leadership to the UW.

The position supports the success and continued growth of the MHCI+D program by holistically supporting students who attend. The Graduate Program Advisor connects with various University of Washington stakeholders to ensure students are meeting academic outcomes and requirements set by the institution and program. By supporting the needs and outcomes of prospective and current students and alumni, the MHCI+D Graduate Program Advisor aligns with the mission and values of the University of Washington.

DUTIES AND RESPONSIBILITIES Recruiting and Admissions: • Full management of the admissions process; create reports, and monitor electronic application materials through UW MyGrad, Slate or other applicable admission systems. • Advise prospective students regarding the application process, degree requirements, transfer and GNM credits, and other issues related to admissions and enrollment applicable to the prospective student’s unique situation. • Facilitate annual review and update of full admissions process • Coordinate the preliminary review of all applications to determine if applicants meet the Graduate School and MHCI+D minimum qualifications. • Develop and host information sessions and other virtual events/sessions that support recruitment and enrollment efforts of the MHCI+D program. • Develop and maintain relationships with external organizations that support the efforts of student recruitment and attend recruitment events as needed. • Manage and support efforts of diversity, equity, and inclusion for current students and in admissions practices and policies.

Student Alumni Support: • Creation structure for, implement, and serve on a new MHCI+D Alumni Council and subcommittees. • Develop, host, and assess alumni-related events, activities, and sessions in-person and online.

Advising and Student Support: • Advise students on various topics, including academic, career, and immigration planning, and resolve institutional issues with registration, financial aid, and other additional roadblocks • Maintain and communicate policies at the Graduate School, International Student Services and MHCI+D that impact MHCI+D students. • Oversee the co-curricular and extra-curricular syllabus for the MHCI+D program, which includes implementing events and managing assessment and learning outcomes for programming. • Redesign, administer and maintain the data collection and storage process with co- and extra-curricular activities.

Other Duties: • Attend and present at faculty meetings. • Assist with creation and support of an MHCI+D External Advisory board. • Support strategic initiatives that align with this role.

MINIMUM REQUIREMENTS • Bachelor's degree in education, counseling, business administration or related field • At least 3 years of work experience in academic advising for college or university students, and/or recruiting, and/or career coaching and job placement

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS • Experience working with individuals of varying ages and diverse backgrounds, including underrepresented minorities and/or international students or employees • Demonstrated ability to balance student centered responsibilities with program-wide responsibilities • Demonstrated ability to resolve difficult, challenging, or unique situations • Demonstrated ability to manage time and workload against external deadlines • Proficiency with Microsoft Office Suite, Google Workspace, electronic calendaring, electronic contact management system • Excellent verbal, written, and interpersonal communication skills • Strong attention to details

CONDITITONS OF EMPLOYMENT A hybrid work schedule with at least 3 days per week on-campus is available for this position. The position may require occasional hours outside of the normal work schedule for evening events or international phone calls.

Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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