Req #: 243797

Department: SCHOOL OF DENTISTRY

Job Location Detail: telework 2 or fewer days per week

Posting Date: 02/25/2025

Closing Info: Open Until Filled

Salary: $6,000 - $6,750 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20250130-a11y.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

The School of Dentistry has an outstanding opportunity for an Educational Partnerships Program Operations Specialist to join their team.

The Educational Partnerships Program Operations Specialist receives project priorities from the Educational Partnerships Faculty Director and reports to the Regional Affairs & RIDE Director. The position performs a wide range of diverse and specialized management and supervisory activities to co-develop, implement, and manage program operations. The employee regularly exercises independent judgment and discretion in work directly related to management policies or department business operations and has delegated authority to make commitments that affect and represent the Educational Partnerships Program, Office of Regional Affairs and the operations of the School of Dentistry. The position supervises a 50% Program Coordinator. The team focuses on regional advanced dental educational opportunities as well as improving oral healthcare access and reducing oral health disparities through pathways and volunteer activities. The scope of the office includes workforce diversity development programs and clinical care service-learning partnerships with local and regional community organizations, interprofessional health teams, and educational entities. Collaborations may involve travel to Eastern, Western Washington, Montana and other areas. The Educational Partnerships team is committed to creating a culture of equity, diversity and inclusion through its outreach work as well as within its own operations.

This position requires an individual who is especially detail-oriented and has strong organizational skills. It requires an individual who is skilled at event planning, managing team members, and highly professional presentation in external facing roles. The selected candidate should be comfortable with identifying and pursuing creative problem solving, as well as being able to effectively communicate in an enthusiastic manner with a variety of internal and external stakeholders. Candidate should have an intermediate understanding of the MS office suite; and be able to design presentations and produce marketing materials. A strong candidate should have an intermediate understanding of UW travel procedures, Workday operations and Procard reconciliation. Previous experience in the oral health field desired but not required.

OVERVIEW OF THE POSITION

The Program Operations Specialist is responsible for supporting the long term and daily operations of the team which includes middle/high school and college student pathway programs, course management, student services and event coordination for free clinical activities and regional sites across Washington and Montana. This includes all functions associated with scheduling, budgeting, affiliation of non-UW clinical locations, provider/preceptor relationship management, program accreditation, and health & safety and process/quality improvement initiatives. They are also responsible for contributing to the research goals of the Regional Affairs office, participating in sponsored research projects related to oral health pathways, clinical outreach events, interprofessional service programs, development of a AEGD program and rural and underserved student rotations.

This position supervises 1-2 team members annually. This position supports the following events on average: 1-3 outside events per month that require robust oversight and support of students within its 3 pathway programs and 6-10 underserved community/interprofessional clinical outreach activities. The incumbent must be able to set priorities and function independently in responding to competing priorities and responding to faculty, staff, and students at the UWSOD and our partners at community sites and in educational programs. The rotations create significant opportunities for dental students to provide oral health care to rural and underserved patients in our region, a top priority of the UWSOD as we fulfill our mission and that of the University of Washington to improve the health of the State’s population. This position is vital in our work to execute this complex and dynamic set of outreach and pathway programs.

DUTIES AND RESPONSIBILITIES 50% Program Management Responsibilities

• Reports to the Regional Affairs Director and oversees the operational functions of the Educational Partnerships programming.

• Performs professional administrative and/or programmatic functions, and develops strategic plans, oversees plan implementation and ensures continued plan adherence and maintains organizational effectiveness.

• Works with the Director in revision and creation of program policy.

• Reconciles program budgets and oversees spending on supplies and program operations.

• Oversees and manages recruitment and selection for pathway programs: Dental Academy of Washington; Community Health Professions Academy of Montana; and Indigenous Health Academy of Montana.

• Plans, organizes, and supports educational sessions and content of program with Director and faculty leads: Dental Academy of Washington; Community Health Professions Academy of Montana; and Indigenous Health Academy of Montana.

• Co-develops session content and educational programming, and executes implementation of program goals: Dental Academy of Washington; Community Health Professions Academy of Montana; and Indigenous Health Academy of Montana.

• Creates the surveys for each program, and manages quality improvement tools and outcome assessments: Dental Academy of Washington; Community Health Professions Academy of Montana; and Indigenous Health Academy of Montana.

• Maintains program adherence with the UW Office of Youth Programs, UWMC Pharmacy, UW SOD volunteer program, UW SOD Environmental Health & Safety Department, and other pertinent compliance policies and procedures.

• Participates in grant supported pathway activities, specifically for the PATH and Mini RIDE4 federal programs.40% Supervision, Leadership, and Special Projects

• Leads hiring processes, trains new staff and supervises a 50% Program Coordinator, hourly student workers, and volunteers.

• Function as office manager, to approve routine purchases, coordinate staff schedules, and maintain organization of the unit’s workload and projects/programs. Work with dental students and team members to maintain outreach supplies and instruments, organize equipment before events, and ensure student and volunteer compliance with university and community partner requirements.

• Initiate and independently carry out special tasks and projects with approval of the Educational Partnerships Director, currently to include the development of an off-campus Advanced Education in General Dentistry program.

• Seek out opportunities for professional development on campus and beyond. Participation on College and University level committees and task forces is encouraged. Development of specialized expertise in population health, leadership and working with youth programs is particularly important.

• Develop and maintain excellent working relationships with key UW units, particularly the Health Sciences Interprofessional Education Service Committee, Health Sciences Recruitment Collaborative, UW School of Medicine Office of Health Care Equity, UW Health Science Schools, UW Office of Minority Affairs and Diversity, UW School of Dentistry Student Services Office and Regional Affairs Office, SHIFA, (advise and lead on outreach to specific student populations)

• Develop and maintain excellent working relationships with key UW partners in Montana, particularly Montana State University, University of Montana, Salish Kootenai College, Montana secondary schools, Montana indigenous health entities, Montana AHEC programs, and 16 dental clinics throughout the state.

• Assume lead role in interfacing in forming and maintaining inter-institutional relationships with Washington high schools, community colleges and universities, and tribal organizations. (Eastern Washington University, AIAN Virtual Healthcare Workforce Development Summit, Migrant Education Program in Office of Superintendent of Public Instruction)

• Develop and maintain excellent working relationships with key community partners including Union Gospel Mission, Medical Teams International, Caring Hands International, Chief Seattle Club, Mary’s Place, and Casa Latina.10% Instructional Support

• Provide support to course director/s with organization of course, including in-person sessions and virtual meeting platforms. Assist with Canvas management for the Equity and Access to Oral Healthcare (DENTEL 651) course, including timely changes to assignments, formal course revision, and creation of new supplemental resources.

• Coordinate and support lecturers who teach the core SOD interprofessional curriculum.

• Work with the core faculty to build a strong sense of community and share information that will contribute to student success. MINIMUM REQUIREMENTS

• Bachelor’s Degree in any field.

• Three to four years of experience in health care, community engagement, or education environment. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS

• Increasingly responsible experiences in program operations and administrative supervision. Complex program management experience and the proven ability to successfully meet changing and often overlapping deadlines. Must have the ability to use/develop tools necessary to manage, organize and communicate large volumes of details.

• Demonstrated leadership and/or supervisory experience.

• Strong interpersonal skills and proven experience communicating with a diverse group of team members and collaborators (faculty, staff, students and external stakeholders), including the ability to collaborate with professionals of different disciplines, perspectives and regional locations.

• Ability and willingness to learn new technologies. Demonstrated ability to work with computerized management systems (e.g., MS Office Suite).

• Ability and willingness to work weekends, holidays, and evenings for community & pathways events/courses. Proven success planning and executing special events/meetings. CONDITIONS OF EMPLOYMENT

• Work may exceed 40 hours per week.

• Work during evenings and weekends is required.

• Travel to community sites in Western Washington region monthly (day trips), periodically to Montana (1-2 day stays), and annually to Spokane / Eastern Washington (1–2-day stays). Application Process: The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.