Description Wage - $20.39/Hour The Bartender is responsible for taking food and beverage orders; courteously and efficiently serving food and beverages to Guests in our Lounge and Restaurant; collecting payments; assist in maintenance of bar area; and making drinks for Restaurant food servers and cocktail servers. ESSENTIAL JOB DUTIES: Creates 100% guest satisfaction by providing "Can Do" attitude, genuine hospitality and by exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate Performs other duties as required to provide "Can Do" attitude genuine hospitality Provides service by suggesting a cocktail/wine or non-alcoholic beverage, recommending promotional items and upselling to premium products as appropriate Demonstrates a thorough knowledge of beverage recipes and mixing procedures Maintains knowledge of bar inventory and wine selection to respond properly to customer questions Prepares drinks in accordance with the server's and guest's order Stocks and orders all supplies and glassware; displays beverages in an attractive fashion Provides excellent customer service by suggesting food and beverage recommendations and upselling as appropriate Demonstrates a thorough knowledge of the menu Provides guest with a high level of knowledge for menu choices Takes guest's order - provides explanation of menu and upsells as appropriate Utilizes MICROS POS to accurately enter food & beverage orders an process discounts and payments Keeps bar area and floor areas clean Consolidates/prepares bar garnishes and mixes/juices Understands and follows the Department of liquor control laws and regulations for beverage service Handles cash, checks and/or credit cards in accordance with Marriott policies Perform related duties as assigned by Manager BENEFITS: Medical (Anthem) Dental (Aetna) Vision (VSP) and Life (The Hartford) Voluntary Benefits including Accidental, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford) Accidental Death & Dismemberment Insurance Voluntary Short & Long Term Disability 401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica) Vacation and Sick Pay (Seattle PSST) Wellness Works Program Education Assistance Program $10 meal credit/ Day worked Commuter - 40% subsidized Room Discounts with any Marriott Brand Hotel (31 different brand globally) Additional Room Discounts for select hotels within portfolio Two pairs of slip resistant shoes a year JOB REQUIREMENTS: High School Graduate or equivalent Graduate of bartending school preferred At least 1-year experience as a bartender in a medium to high volume environment, hotel experience preferred Must be 21 years of age. Food Permit Required MAST Required TiPS Certified Preferred Astra Seattle is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please call (206) 348-3125 or email Deanne Shawley at deanne.shawley@astrahotelseattle.com to let us know the nature of your request.