Field Supervisor - Full Time

Location: SeaTac, WA

Rate: $25.50/HR

Shift: Night Shift

At Securitas, we are leading the transformation of the security industry globally. We have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and world class tech-enabled security to our prestigious clients. Our protective services, developed together with our clients, are designed to incorporate a high degree of technology content.

This position requires excellent customer service skills, critical thinking with the ability to intervene and deescalate. To ensure success in this role, the ideal candidate should have previous security experience. Must be able to demonstrate professionalism while still enforcing the security and safety rules of the client site they are protecting.

Job Summary:

Supervises guarding operations at multiple sites. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required by Branch. Responds to incidents and may provide service coverage as needed.

Essential Functions:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

1. Supervises Security Officers and/or other personnel, as assigned; ensures that personnel deliver high quality service; evaluates service quality and initiates any necessary corrective action in a timely manner.

2. Meets with Branch management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.

3. Participates in and coordinates with Branch management the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect.

4. Assigns and directs work; coaches employees and carries out disciplinary actions, as necessary; supports staff as appropriate in carrying out their respective responsibilities; refers problematic issues to Branch management.

5. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.

6. Communicates and coordinates with Branch management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; meets with Branch management and other Field Supervisors to discuss customer service, initiatives, personnel matters, and related issues.

7. Inspects client sites as assigned to ensure adequate coverage and compliance with post orders; visits client representatives to ensure they remain satisfied with services provided; covers vacant posts as necessary.

8. Reviews client and company required reports for accuracy and timeliness; assists in preparing and submitting payroll and billing information.

9. Performs tasks and duties of a similar nature and scope as required for assignment.

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What We Offer:

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

• Paid Time Off (4 floating holidays per yr., 48 hours of sick time per yr., and 80 hours of vacation time per yr.)

• Paid Holidays (8 per yr.)

• Paid Family Leave (up to 12 weeks a yr in accordance with State law)

• Parental Leave (4-10 weeks of paid time off)

• Weekly Pay

• Employee Referral Program

• Virtual Medical Appointments With Telemedicine

• Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

• Free Uniforms & Paid Training

• Pet Daycare Discounts

• Employee Assistance Program & So Much More!

Position Requirements:

• 18 years of age or older

• High School Diploma or GED Required

• Standard computer / technology skills needed

• Must be able to provide exceptional customer service to our clients and their guests

• Must be responsible, accountable, objective, and have a strong work ethic

• Must have a strong grasp of appropriate and professional verbal / written communication

• Conflict resolution and de-escalation skills a plus

• Customer service background preferred

• Must be able to interact with a wide range of individuals in a professional manner

• 2 years Security, Law Enforcement or Military experience

• Ability to write detailed, accurate reports in English

• Ability to recognize situations/individuals who may pose a threat to the public

• Valid drivers license with a clean motor vehicle report

• Successful completion of driver certification training once hired

All candidates must be able to pass a drug test and background check

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EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.