Are you self-critical and performance-driven? Do you thrive in a dynamic, no-nonsense work environment? Can you always maintain a clear overview? If so, apply for our Revenue Care Specialist position!

Your Role

Kuehne + Nagel is a market leader in the Netherlands in the field of Air Freight. From the Revenue Care Center, we ensure our customers receive the service we are known for. Within this business unit, we are looking for a Revenue Care Specialist. As a Revenue Care Specialist, you are responsible for meeting the financial expectations of our stakeholders and customers. During the processes, you are in continuous contact with both the Customer Care team and the Operational Care team about their progress and processes. You can maintain an overview in a dynamic environment and guarantee high data quality. You have a keen eye for the numbers behind all logistics operations and are frequently in contact with the team and involved parties.

Your Responsibilities

• Checking incoming and outgoing invoices for the assigned operational departments

• Monitoring the accuracy, completeness, and timeliness of sales invoices and ensuring that disputed invoices are followed up on time

• Solving queries and issues in collaboration with operational colleagues

• Verifying and determining the correct results

• Communicating incorrect invoices to suppliers and/or customers

• Preparing invoices for payment

• Ensuring the recharging of costs in consultation with the forwarder

• Implementing corrections in consultation with the supervisor

Your Skills and Experiences

• Bachelor / HBO e.g. business administration, accountancy, economics, banking

• Previous experience in a similar position would be beneficial

• Knowledge of freight forwarding and air logistics would be an asset

• Good knowledge of English, both written and spoken

• Strong personality with excellent communication skills and an analytical mindset

• Proactive mindset with an eye for detail and initiative

• Comfortable with processing and maintaining data

• Proficient in working with various software systems

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.