... , changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine ... facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate ...

... leading the staff and managing all food related functions. Works to continually improve guest and employee ... consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial ...

... costs. The position is responsible for achieving guest and employee satisfaction and for managing the ... such as meetings, conferences, and conventions. • Displays leadership in guest hospitality ...