Business Systems Analyst II or III

116932

Zurich North America is currently hiring a Business Systems Analyst III working out of our Schaumburg, IL North America Headquarters supporting our claims business.

Responsibilities:

• Collaborate with stakeholders to facilitate requirement sessions, elicit, elaborate, and document business requirements and user stories.

• Analyze and translate business needs into functional and technical specifications, ensuring alignment with Design and Architectural decisions.

• Should be familiar in creating Business process flows, data flow artifacts.

• Guide users in building business case and perform impact analysis.

• Work closely with product owner and assist with backlog prioritization and management.

• Work closely with the architects and development teams to design robust and scalable systems that meet the requirements, analyze and document impact of proposed technology to existing architecture and communicate any potential risks.

• Use data query tools to perform data analysis and validation.

• Support application and integration testing, implementation, and training activities throughout the process to ensure original requirements are met, assists quality assurance with the creation and execution of acceptance testing as needed.

• Communicate effectively with both technical and non-technical stakeholders, ensuring a clear understanding of project progress and outcomes.

• Supports post-implementation activities, support the analysis to identify root cause and problem solving.

Required:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area

OR

• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area

AND

• Process reengineering; LEAN/Six Sigma experience

• Experience with process modeling tools.

• Insurance application system design/analysis experience

• Experience with use case development.

• Experience with Rapid Application Development (RAD) tools/techniques.

Preferred:

• Excellent communication and collaboration skills.

• Strong problem solving and analytical skills.

• Knowledge of claims insurance business processes highly preferred

• Experience with Scrum/Agile methodologies.

• Experience with Jira

• Experience with SQL querying

• Strong experience using Microsoft Office

• Experience modeling business processes using Visio.

• Relevant certifications in Business Analysis or related field are a plus.

• Agile Certification – CSM, CPO etc. are a plus.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time ( https://www.zurichna.com/careers/faq ).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please clickhere (https://www.zurichna.com/careers) to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No

Linkedin Recruiter Tag: #LI-LH1 #LI-ASSOCIATE