Position: Customer Service Associate

Reports to: Store Manager

 *Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. *

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

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Customer Service Associates are responsible for:

• Maintaining store to the needs of management while giving excellent customer service to each guest
• Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
• Ensure compliance with age restricted products such as tobacco, alcohol and lottery
• Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
• Maintain a clean and organized store, register area and backroom
• Maintain cleanliness outside of the store
• Ensure all deliveries are made according to company policy
• Maintain safe/secure environment adhering to company safety methods
• Properly record time worked

• Complete daily paperwork/record-keeping

   

Education and Experience:

• High School diploma or equivalent preferred

• 0-6 months' work experience

   

Requirements:

• Must be at least 16 years of age

• Must successfully complete company training

   

Physical Requirements:

• Ability to traverse all parts of the location quickly
• Prolonged periods of standing on a hard surfaced floor

• Must be able to lift, push and pull up to 25 pounds at a time

   

Customer Service Associates will be provided with the following:

• Training program
• Opportunity for advancement
• Pay increases
• Flexible schedules
• Annual review/evaluation
• Employee referral bonus program
• Company paid life insurance
• Weekly pay