LIGHTHOUSE VISION LOSS EDUCATION CENTER

Job Summary

In coordination with the CEO, the Program Manager is responsible for organizing, planning and direct provision of specialized training services for blind and visually impaired adults.

Essential Functions

Managing Rehabilitation Services:

• Plan, develop and implement the Rehabilitation Services Program.
• In coordination with Rehab Managers, oversee the delivery of services throughout the clients experience from intake to end of service and make adjustments as needed.
• Coordinate with Rehab Managers to implement the steps needed to avoid cases getting lost in our system.
• Work with Managers and instructors to be prepared for monthly meetings with funders.
• Oversee Client Services Team and make adjustments as needed to improve our process and maintain a quality client experience.
• Participate in the Program Development Task Force of the Board of Directors.
• Support development and implementation of a program performance plan.
• Provide supervision to rehabilitation staff.
• Conduct annual and probational performance evaluations on all supervised staff.
• Create, review and recommend updates to rehab curricula and instructional materials.
• Manage assigned staff to include providing or securing required training, approval of timesheets and expense reimbursements, performance evaluation and regular feedback, and disciplinary actions in accordance with Lighthouse policy as needed.
• Create annual objectives for all programs with measurable metrics.

Maintain familiarity with terms of DBS and Manatee County contracts to assist in ensuring compliance.

Assist the Development Director and/or CEO in grant-writing proposals for funding of the Indep