At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives.  CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice and taking action.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise. CS’s are required to work a number of weekends and holidays during the quarter, as determined by local management. Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

To find all Cardiac Rhythm Management Clinical Specialist roles available please use #crmcs in the key word search at Medtronic Careers (https://medtronic.eightfold.ai/careers)

A DAY IN THE LIFE - POSITION RESPONSIBILITIES:

• Technical Support

• Successfully completes CRMField Technical Training – including online and field-based training

• Performschecks/interrogations of all CRMmedical device systemspost sign-off

• Supports implants of all CRMproducts post sign-off

• Provideson-call support as neededon evenings and weekends post sign-off

• Providetroubleshooting support as requested

• Operational Support

• Assures completion of patient registration and any other required hospital documentation

• Helps manage consignment inventory and trunk inventory once obtained

• Providesadditionalinventory support to meet customer needs

• Maintains software on programmers throughout the district as directed

• Assistswith managing daily coveragelogisticsas needed

• Educational Support

• Educates and trains physicians, hospital personnel and office staff on productsor solutions for which training has been completed

• Assistswith educating and training new Clinical Specialists and Sales Representatives post sign-off

• Sales Support

• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer

• Assistswith obtaining customer POs throughout the quarter

• Has a basic understanding of the competitive landscape

• Independentlyidentifiescustomer needs and opportunities andprovidesfeedback to Sales Rep(s) to support sales objectives

• Ongoing Technical Development

• Stays up to date on new products,solutions,and patient management offerings

• Completes all assigned trainingin a timely manner

• Performs other related duties as assigned

Qualifications - External

MUST HAVE - MINIMUM QUALIFICATIONS :

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• High School Diploma PLUS a minimum 11 years of work experience in clinical cardiac device/EP role, or sales or service in a cardiac device company -OR-

• AssociatedegreePLUS a minimum 9 years of work experience in clinical cardiac device/EP role, or sales or service in cardiac device company -OR-

• Bachelor’s Degree PLUS a minimum 7 years of work experience in clinical cardiac device/EP role, or sales or service in cardiac device company

-AND-

• Current or prior IBHRE (NASPE) Certification

NICE TO HAVE - D ESIRED/PREFERRED QUALIFICATIONS :

• Thorough working knowledge of medical terminology and the medical device industry

• Proven ability to build/maintainpositive relationships with peers and colleagues across organization levels

• Strong work ethic in accomplishingobjectivesof the position

• Expertisewith Microsoft tools and other applications (i.e., SalesForce.com)

• Ability to meet vendor credentialing requirements

• Excellent customer service skills

• Excellent interpersonal, written/verbal communication skills

• Ability to coordinate/participateinnumeroustasks/projects in a fast-paced environment in an organized manner while meeting deadlines

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequentrequired travel to customer clinics,hospitalsand offsite meetings.  While performing the duties of this job, the employeeis regularly required tobe independently mobile

• Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface atapproximately thesame level

• Sitting, standing and/or walking for up to eight plus hours per day

• Environmental exposures include eye protection, infectiousdiseaseand radiation

• Ability to wear 7-9lbsof lead for extended periods of time while in the O.R.

• Frequently required to use hands to finger, handle or feel objects,toolsor controls

• Ability to effectively use a mobile phone, PC,keyboardand mouse

• Frequent bending/stooping, squatting and balance

• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel andoperatinga personal computer

Work and Travel Requirements:

• Continuous verbal and written communication

• Ability to travel extensively with ease (approx. 10% of time)

• Must be able to drive approximately 80% of the time within assigned territory

• Environmental exposure to infectious disease and radiation

• Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.CS’s arerequiredto workseveralweekendsand holidays during the quarter, asdeterminedby local management.Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require aCSto be scheduled forweek nightcoverage as approved by regional management.

• Must have a valid driver's license and active vehicle insurance policy.In addition, your driving record will be reviewed and will be considered as part of your application.

Travel Requirements:

Minimum travel of 10%

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Learn more about our benefits here (https://www3.benefitsolver.com/benefits/BenefitSolverView) .

In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. Learn more about total rewards on page 6 here.

The provided base salary range is used nationally. The rate offered is compliant with federal/local regulations and may vary by experience, certification/education, market conditions, location, etc.

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations – but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status about public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodation for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):USA: $106,000.00 - $132, 000.00

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for other

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page_name=signon&co_num=30601&co_affid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

At Medtronic, most positions are posted on our career site for 3-7 days.

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

For updates on job applications, please go to the candidate login page and sign in to check your application status.

If you need assistance completing your application please email AskHR@medtronic.com

To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com