Description

Amazon Logistics (AMZL) is Amazon's "Last Mile" delivery service, responsible for delivering packages (and smiles) to households/businesses across the planet. Our Learning team work closely partners to support this rapidly expanding business while building a portfolio of delivery stations, vans, and technology to deliver customers' packages on time - often the next day, sometimes faster.

Amazon Logistics (AMZL) Learning team in Brazil is looking to hire an experienced, innovative and hands-on Learning Manager. You will play a critical role in the Brazil Learning team supporting change & development within the organization and ensuring all training intervention represent best practice and is industry leading.

Key job responsibilities

Helping our sites through high quality and up-to-date trainings on any processes, tools, or equipment needed

Assisting with the development and implementation of a standardized learning & development strategy in country level

Create course evaluations and surveys and recommend ideas for continuous improvement

Collaborate with central functions and other subject matter experts to develop course material

Manage a team of Learning coordinators in the country

Maintain safety and compliance training, ensuring targeted safety metrics are achieved or exceeded

Manages learning area to establish Benchmark standards, auditing and implementing actions to sustain and improve department performance.

Setting and communicating goals and objectives across multiple teams including Finance, Operations, Support and Business Partners.

Contributing to the operational strategy, including both financial and learning inputs/outputs.

Uses available data and tools to analyze and construct strategic plans which maintain and/or improve performance.

There is a requirement for national travel within this role up to 50% of the time.

A day in the life

The Learning Manager oversees the day to day operations of the learning organization within the Transportation Network including, but not limited to, associate and manager onboarding/training and compliance with policies, procedures and standards. Manages a team of Learning Coordinators across different Transportation Business Lines: AMZL and ATS (First Mile, Middle Mile and Sort Centers).

Supports site launches, training plan preparations, data/metrics analysis and change management to continue improving the learning experience

Learning Leader must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations, building support teams, Senior Leadership and external customers such as ACES, PXT Field Team and Business Partners.

This role will be based in São Paulo taking care of all transportation sites across the country.

Basic Qualifications

Bachelor’s Degree

Highly experienced in data analysis, change management, team building and leading with and without authority.

Excellent communication skills both verbal and written in Portuguese and English

Experienced in the training or project deployment in fast paced manufacturing environments

Experienced as a trainer, learning content creator or instructional designer

Experience working with large-scale data mining and reporting tools

Experience in document writing is required

Preferred Qualifications

Master’s Degree in relevant discipline

Experienced in designing E-Learning content

Experience in managing an operation, leading process improvements through Lean process, Kaizen and Six Sigma principles

Experience working in the Logistics Industry for e-Commerce

Resume that shows steady progression in Training/Learning Management for the last years

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.