Job Information
Support Services Group LATAM Payroll Manager in Santiago, Dominican Republic
SUPPORT SERVICES GROUP is a multinational CX Services company that provides Consulting, BPO, and Contact Center services, with a presence in more than 10 countries around the world.
We are looking for a Payroll Manager to manage all payroll activities and ensure the timely and accurate payment of employee wages across our LATAM footprint. The payroll manager will manage end to end payroll processes, as well as identify and correct bottlenecks and crate fail safes to ensure timely payroll processing.
Responsibilities:
Ensure timely and accurate payroll
Develop and maintain processes for payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes and third party payments)
Coordinate timekeeping and payroll systems
Oversee processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades
Ensure compliance with relevant laws and internal policies
Supervise and coach payroll clerks and assistants
Liaise with auditors and manage payroll tax audits
Collaborate with accounting teams and Human Resources (HR)
Maintain accurate records and prepare reports
Resolve issues and answer payroll-related questions
Requirements and skills:
Proven experience as a payroll manager or similar role
Current knowledge of payroll procedures and related laws
Excellent understanding of multi-location payroll and taxes
Familiarity with payroll software/ HRIS and MS Office (especially Excel)
A keen eye for detail
An analytical mind and good math skills
Outstanding communication skills (written and oral)
Organizational and leadership skills
Ability to Travel
Support Services Group is a CX solutions company who creates amazing experiences for the world's best brands and their customers. We're an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.