Description

You will assist with frontline areas and visitor operations (SM Surgical Lounge, and Information Desks on 16 th and 15 th Streets, and wayfinder). Utilize PassagePoint and CareConnect to register guests. Provide information and directions, by phone and in person, regarding clinic / patient locations or outpatient appointments. Provide quick, friendly, and helpful directions to customers who are trying to find their way or need assistance.

Model CICARE behavior in all interactions.

Salary Range: $28.23-$40.44/hr

Qualifications

• Quick learner, adaptable and flexible, fast and efficient, friendly.

• Computer savvy.

• Bilingual in Spanish preferred but not required.

• Accurate and efficient with professional demeanor and appearance.

• Customer service background preferred, especially hotel and healthcare.

UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.