Overview

Element has a current opening for an Lead Administrative Assistant to join our growing team in Santa Fe Springs, CA. The duties of this position are geared toward ensuring that documentation necessary is obtained from clients and/or provided to clients in a timely manner. Releasing of jobs with accurate information is done to ensure labs can begin testing on sample/s. The Lead Administrative Assistant is expected to accurately process & deliver reports and obtain information needed from clients. Assist with log-in samples for most, if not all, of the routine studies performed at the laboratory, disposes of samples, and performs associated documentation and data entry. Other general office duties such as scanning, filing, mailing, and answering phones may also be required of this position.

The Pay Range for this role is set between $24/hr-$27/hr and will depend on the experience of the candidate.

Responsibilities

• Reviewing Sample Submission forms in their entirety and contacting clients if additional information or updates need to be obtained/provided.

• Typing Certificates of Analysis and Sample Tests for testing performed in the lab.

• Obtaining payment information/credit card payments/PO's for clients

• Following up groups on report/technical questions

• Assisting with administrative support purchasing, invoicing, filing, making copies, etc.

• Provide administrative support to technical staff whenever necessary and appropriate.

• Provide administrative support to managers whenever necessary and appropriate.

• Ensure that administrative co-workers receive the help and support they need in order for the team as a whole to succeed.

• Sample log-in according to applicable Element SOPs.

• Processing of incoming order from clients.

• Subcontracting and shipment of test samples to other Element or external laboratory locations for testing.

• Compliance with GMP/GLP and ISO requirements as these pertain to sample log-in.

• Miscellaneous word processing tasks (letters, attachment, etc.).

• Miscellaneous office tasks (filing documents, mailing documents, sorting incoming mail, scanning, answering phones, etc.).

• Knowledge of and familiarity with all SOPs pertaining to administrative functions.

• Participation in administrative staff meetings and training sessions.

Skills / Qualifications

• High school diploma required - AA or BA / BS preferred

• Ideally, 1 - 3 years of customer service experience within a laboratory setting

• Experience working with testing is a plus

• Pharmaceutical testing background preferred

• Demonstrate strong organizational skills with the ability to prioritize and complete daily tasks.

• Ability to follow instructions, work independently with no supervision, and little or no required follow-up

• Ability to function efficiently in high volume, deadline-driven environment; complete projects on schedule

• Ability to provide recommendations and guidance related to operational and procedural matters within the department

• Intermediate knowledge of MS Office

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Company Overview

Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to ‘Make tomorrow safer than today’.

When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.

While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.

Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.

Diversity Statement

At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”.

All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

“If you need an accommodation filling out an application, or applying to a job, please email Recruitment@element.com ”

Job Locations US-CA-Santa Fe Springs

ID 2024-14351