Job Information
SHI PubSec Field Technical Strategist - Microsoft - Healthcare in Santa Fe, New Mexico
Job Summary
The PubSec Field Technical Strategist, Microsoft will be responsible for supporting the Microsoft Account Executive and Field Account Executive while providing the customer with technical guidance when implementing and consuming Microsoft Technologies. The role is centered on pre-sales activities, emphasizing added value and service offerings for medium to large healthcare institutions.
The PubSec FTS, Microsoft will report to the PubSec FTS Manager - Microsoft. PubSec FTS, Microsoft is expected to spend time interfacing and building relationships with existing and potential , the MS Account Executive team, other internal support organizations, and Microsoft. They will provide support in identifying new opportunities, networking, and following up on potential leads. The PubSec FTS, Microsoft must be a continuous learner and curious about current and future Microsoft technologies.
About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Responsibilities
Include, but are not limited to:
Build and maintain relationship with Microsoft Customer Technical Specialists
Collaborate on and advise on RFPs, SOWs, and other customer documents as needed
Identify gaps in the market and spot opportunities to drive customer SHI value
Lead internal training sessions on MS technology from engineering and sales perspectives
Collaborate with Microsoft support resources with goal of efficient and accurate customer communication
Act as liaison between Microsoft Account Executive (MAE), Field AE and SHI professional services team
Collaborate with sales teams on strategic customer planning and opportunity development
Consult on Microsoft products, implementation, and adoption strategies
Recommend third party solutions when best for customer
Develop demos for popular Microsoft use cases to drive professional services engagements, licensing upsells, and customer adoption
Achieve technical and administrative MS Certifications as needed
Documentation and updates of opportunities within corresponding SHI internal tools
Qualifications
Bachelor’s Degree or equivalent experience
5+ years background administering Microsoft technology, outside sales or equivalent technical experience
2+ years of experience selling, presenting to, or supporting C-Level Executives.
2+ years of experience preparing proposals and sales strategies for various prospects
Public Sector Sales Experience Preferred
Experience working with various aspects of technology in an enterprise healthcare environment
Experience with enterprise healthcare environment technical design and the importance and variation of infrastructure, architecture, networking, security and impact on patient experience. Experience with HIPAA, NIST, HHS CPG, ARPA-H and other relevant industry standards, compliance and initiatives
Required Skills
Ability to self-study and engage in independent work to increase job related knowledge and skills
Highly motivated and organized
Ability to multitask and prioritize accordingly
Excellent communication, collaborative, and presentation skills
Strong problem solving, organizational and interpersonal skills
Highly focused on customer solutions and satisfaction
Strong consultative sales skills
Ability to facilitate technical discussions and break down complex solutions
Knowledge of Epic, Oracle Cerner, Meditech, and/or other EHR systems, medical IoT/MDM, virtual health workflows and implementation within healthcare environments
Certifications Required
- 2x Associate Level+ Microsoft Certifications
Ongoing Certification Requirements:
- Acquire accreditations and meet other training requirements throughout the lifetime of the role. This may involve healthcare specific certifications.
Unique Requirements
Overnight travel may be required.
Position requires travel to company events and meetings
Additional Information
The estimated annual pay range for this position is $120,000 - $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
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Job Locations US-Remote
Requisition ID 2024-17882
Approved Min (Total Target Comp) USD $120,000.00/Yr.
Approved Max (Total Target Comp) USD $180,000.00/Yr.
Compensation Structure Base Plus Bonus
Category Technical Presales/Post Sales
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