Job Information
Robert Half IT Field Support Technician in Santa Fe, New Mexico
Description
Robert Half is seeking multiple IT Support Technicians to support a high profile project.
The IT Support Technician(s) is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment.
This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality.
Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.
The IT Support Technician is responsible for delivering high quality, cost effective solutions to all levels of users.
This includes support for both the technology and processes.
The IT Support Technician I is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.
Other duties as needed
Requirements
Interviews are currently being conducted , for immediate consideration please apply.
The successful IT Support Technician(s) will have:
Experience with Computer imaging, cable management and hardware set up and support.
Demonstrated customer service skills.
Basic knowledge of desktop operating systems and related software required.
Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability), excellent problem solving and communication skills, good technical writing and documentation skills.
One-year experience in the installation, maintenance, troubleshooting and support of Personal Computers required.
EDUCATION: High School degree or equivalent required. Post high school Information Systems course work preferred.
CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver’s License required.
Background required prior to employment
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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