What´s the role?

The O&M Core Network Sr Consultant, is responsible for Operation & Maintenance of the IP networks that deliver Liberty Costa Rica fixed and mobile services to consumers and businesses. The O&M Core Network Sr Consultant support, operate and maintain Liberty Costa Rica MPLS IP data and internet networks

How you will add value?

Supporting, configuring, upgrading, and modifying IP networks.

Supporting and maintaining IP network engineering standards and operational practices, incorporating industry best practices.

Configuring, integrating, and verifying IP networks.

Maintaining IP network administration records, network element backups, and errored interfaces.

Managing and controlling IP network resources, including congestion and redundancy testing.

Closely working with local teams to maintain the spare base up to date.

Assessing and maintaining IP network service continuity, performance, and quality.

Collaborating with internal cross-functional teams and external technology partners to prioritize, estimate, and complete projects in support of business.

Providing 2nd line operational support for major IP network incidents (on-call rotation).

Performing other duties as requested by the supervisor.

Supporting and fixing Tier 2 and Tier 3 incidents.

Proactively managing faults.

Managing operational performance.

Mitigating security issues.

Performing routine maintenance and support.

Handling technical vendor's interface

Supporting lab testing/ORT.

Realizing platform support end state and related business targets.

Managing operational SLAs and day-to-day vendor SLA management.

What do you need?

Industry and vendor specific certifications and training (Cisco, Juniper, Nokia, etc.).

At least 4 years of relevant professional experience.

Experience with large scale multi-vendor networks (Cisco, Juniper, Nokia).

Knowledge of network architecture, topology, planning, design, implementation and security.

Knowledge of advances IP routing and routing protocols.

Familiar with IP transit and peering, including a deep understanding of how networks interconnect.

Knowledge of MPLS, QoS, DWDM technologies.

Advanced knowledge of related industry specifications and standards (e.g. IEEE, IETF) bridging, switching, routing, ethernet and optical transport technologies and protocols.

Experience in MPLS, Layer 2 / 3 VPNs, VPLS, Carrier Ethernet, CoS/QoS and IPsec

Experience with Unix / Linux systems administration

Network analysis and management experience using SNMP, NTP, DNS, SSH, etc.

Experience writing MOPs and BOMs.

Experience with network technology evolution projects and transformation of legacy telecommunications networks.

Experience with network deployments across multiple geographies and with third party vendors.

Proven experience of project management techniques including planning, resource allocation, prioritization, and escalation within an international telecom/service provider environment.

Knowledge of video, mobile core, and fixed telephony platforms.

Preferred education/Qualifications:

Bachelor’s degree in Computer Science, Engineering,or related field, or equivalent work experience.

Specific Knowledge/Experience/Software/Apps:

Relevant record of people management in a technical environment, including communication, negotiation, and conflict resolution skills.

Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.

Timeliness in all actions with quality consciousness towards services received and provided.

What do you need?

Industry and vendor specific certifications and training (Cisco, Juniper, Nokia, etc.).

At least 4 years of relevant professional experience.

Experience with large scale multi-vendor networks (Cisco, Juniper, Nokia).

Knowledge of network architecture, topology, planning, design, implementation and security.

Knowledge of advances IP routing and routing protocols.

Familiar with IP transit and peering, including a deep understanding of how networks interconnect.

Knowledge of MPLS, QoS, DWDM technologies.

Advanced knowledge of related industry specifications and standards (e.g. IEEE, IETF) bridging, switching, routing, ethernet and optical transport technologies and protocols.

Experience in MPLS, Layer 2 / 3 VPNs, VPLS, Carrier Ethernet, CoS/QoS and IPsec

Experience with Unix / Linux systems administration

Network analysis and management experience using SNMP, NTP, DNS, SSH, etc.

Experience writing MOPs and BOMs.

Experience with network technology evolution projects and transformation of legacy telecommunications networks.

Experience with network deployments across multiple geographies and with third party vendors.

Proven experience of project management techniques including planning, resource allocation, prioritization, and escalation within an international telecom/service provider environment.

Knowledge of video, mobile core, and fixed telephony platforms.

Preferred education/Qualifications:

Bachelor’s degree in Computer Science, Engineering,or related field, or equivalent work experience.

Specific Knowledge/Experience/Software/Apps:

Relevant record of people management in a technical environment, including communication, negotiation, and conflict resolution skills.

Proven ability to establish and maintain effective internal and external working partnerships at all levels through a collaborative approach.

Timeliness in all actions with quality consciousness towards services received and provided.

How you will add value?

Supporting, configuring, upgrading, and modifying IP networks.

Supporting and maintaining IP network engineering standards and operational practices, incorporating industry best practices.

Configuring, integrating, and verifying IP networks.

Maintaining IP network administration records, network element backups, and errored interfaces.

Managing and controlling IP network resources, including congestion and redundancy testing.

Closely working with local teams to maintain the spare base up to date.

Assessing and maintaining IP network service continuity, performance, and quality.

Collaborating with internal cross-functional teams and external technology partners to prioritize, estimate, and complete projects in support of business.

Providing 2nd line operational support for major IP network incidents (on-call rotation).

Performing other duties as requested by the supervisor.

Supporting and fixing Tier 2 and Tier 3 incidents.

Proactively managing faults.

Managing operational performance.

Mitigating security issues.

Performing routine maintenance and support.

Handling technical vendor's interface

Supporting lab testing/ORT.

Realizing platform support end state and related business targets.

Managing operational SLAs and day-to-day vendor SLA management.