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TEKsystems Return Transportation Coordinator in Santa Ana, California

Description:

Job Title: Return transportation coordinator

Pay Rate: $35.00 hourly

Work Location: 3 MacArthur Place Santa Ana CA USA

Work Schedule: Hybrid- M-Thu in office Fri WFH

Years of experience:

3-5 years applicable experience

Top Three Skills:

a. Data analytical skill

b. Transportation experience

c. Excel skill

Job Description

Under the supervision and guidance of a Transportation Manager the return transportation Coordinator is responsible for the delivery order life cycle and transportation load planning associated with Samsung products including load creation carrier assignment tracking/tracing customer delivery and customer product returns and claims. The coordinator ensures all deliveries are effectively translated in to a systemic load plan within the Transportation Management System TMS and Warehouse Management System WMS to achieve sales targets and meet customer delivery expectations.

Role and Responsibilities

• Proven experience communicating and working with multiple divisions customer service transportation returns etc. to meet customer expectations.

• Background and experience in key functions of the Supply Chain - including but not limited to Warehousing Transportation Reverse Logistics Returns Management and Customer Service.

• Ability to create dynamic reporting for key measurable and performance tracking.

• Ability to identify process improvements with attention to detail.

• Various systems management internal and external to accomplish daily/weekly/monthly tasks.

• Ability to proficiently manage multiple tasks/projects while staying organized in day to day activities.

• Work directly with 3PLs to resolve customer complaints and issues.

• Documenting and data collection for supporting departments/activities

• Ability to make decisions based on cost and service drivers to better serve the organization.

• Work with multiple divisions throughout the supply chain warehouse customer service and transportation teams meeting all key performance indicators and customer expectations

• Support carrier routing tendering training and support through TMS

• Prepare and update standard operating procedures for documenting department activities

• Create dynamic reporting for key measurable and performance tracking

• Identify process improvements with attention to detail

• Proficiently manage multiple tasks/projects while staying organized in day to day activities

• Documenting and data collection for supporting departments/activities

• The ability to read prepare interpret and understand product shipment information from various order and shipping documents to ensure accuracy and thorough preparation of transportation documents

• Exercises judgment within defined practices and policies in selection of methods and techniques for obtaining solutions

Beeline Job Description

Summary:

The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production work and shipment schedules and compiling reports on inventory levels cost etc.

Job Responsibilities:

Review and approve documents materials and products and monitor work processes in order to assess completeness accuracy and conformation to standards and specifications.

Review and approve documents such as production schedules work orders and staffing tables to determine personnel and materials requirements and material priorities.

Confer with department supervisors and other personnel to assess progress and discuss needed changes.

Revise production schedule when required due to design changes labor or material shortages or other interruptions.

Distribute production schedules and work orders to departments.

Confer with establishment personnel vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.

Skills:

Verbal and written communication skills attention to detail problem solving and interpersonal skills.

Strong ability to analyze costs related to manufacturing labor and materials.

Strong ability to accurately document and record customer/client information.

Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.

Strong knowledge of applicable laws and regulations related to shipping and production.

Previous experience with computer applications such as Microsoft Word and Excel.

Education/Experience:

High school diploma or GED required.

8-10 years related experience required.

Skills:

logistics

Experience Level:

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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